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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,085

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 382,085 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Hands down the best home buying experience I’ve ever had, all thanks to Dustin and his team.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

2.5 out of 5 Stars
Would Recommend

After we signed the closing documents and paid the closing cost a new closing disclosure was published and sent out with closing cost $1,000 than what we agreed to at closing. Completely unprofessional and annoying. May not have been and issue for her but maybe someone in her team messed up. Regardless I was baffled that this would happen.

Response from Veterans United

Hello Joseph, we appreciate your feedback on this matter. Discussing the details around your final closing figures, prior to closing, is part of our commitment to deliver outstanding service. While we do not directly control the majority of these costs like taxes and insurance, we do appreciate your calling attention to this aspect and we value your feedback. Our Client Advocate team will work hard to ensure our teams learn from this opportunity to improve our service.

5 out of 5 Stars
Would Recommend
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
Would Recommend
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend
headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

I’ve used V.U. 3 times and would do it again! Thanks Jon and Heather!

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

All questions I had were answered quickly and appropriately. The team did such a great job! And left me with no worry about next steps or what else needed to be done! Thank you!

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend
headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend

I would definitely recommend a friend or family member to do business with Veterans United. In the event I buy another home in the future, Veterans United will be my first choice.

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

2 out of 5 Stars

I’ve used VU 3 times for my mortgage. But this may be my last. I love my team, but every time, something happens and calamity breaks loose causing a mad scramble to figure out wtf happened. My realtor was exhausted after this last deal.

Response from Veterans United

Hi Justin, thank you for your open and honest feedback. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. We are dedicated to making clear requests and assisting customers in providing documentation that is necessary for loan approval.

5 out of 5 Stars
Would Recommend

Thank y’all so much for the awesome help. Once we were able to close on the house you guys made the process very very easy to go through. Thanks for sticking by for the last 18 months to make this all happen for my wife and I. We appreciate it more than we can say. Thank you

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend

If you want a quality experience, one that makes you feel like you're working with family Veterans United is the place to go!

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
Would Recommend

Keep up the good work!! It’s nice to know we can count on people like you to have our backs when buying a home. Especially when it comes to PCS moves.
Thank so much!!
I will definitely recommend you to any soldier or veteran looking to buy a home.

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend

They did a great great job helping us they were a great blessing to us thank you

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Our team was very professional and helped us along the way in finding our forever home. Thank you all again, we appreciate you very much. Michael and Suzanne Correll

headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
Would Recommend

Second time using VU. I would definitely recommend to anyone buying it building.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

The MyMove Checklist was very helpful. My whole home buying experience with Veterans United was outstanding. I will definitely recommend them if you are looking to purchased. Definitely using them again when Im ready to purchase mr rental property.

headshot image of Phillip Bacon

Loan Officer: Phillip Bacon

NMLS# 2340159

5 out of 5 Stars
Would Recommend
headshot image of Whitney Lieberman

Loan Officer: Whitney Lieberman

NMLS# 2001312

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5 out of 5 Stars
Would Recommend
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend
headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

5 out of 5 Stars
Would Recommend
headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Brian Haines

Loan Officer: Brian Haines

NMLS# 2000964

5 out of 5 Stars
Would Recommend
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

There was a time when i didnt think my loan was going to go through but Aaron, Alex and the crew did an amazing job for me and my family. God was truly on their side. 8 thumbs up from my familey.

headshot image of Darrick Brown

Loan Officer: Darrick Brown

NMLS# 44323

4.5 out of 5 Stars
Would Recommend
headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

More Reviews

See all 382,085 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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