I can not express the overall experience that I have felt with the team of UVHL. The loan officer made me feel has if I were the only person that he was interesting in. I know their were more cases that Steve Veltrop had to work with, but he never once drop the ball on me. It was like having my owe officer, and for that I am very greatful. Thank you very much Steve. You will always be remembered.
More attention to details.
our experance was very good Roger Modde our loan officer was excellent he didn't promise things until he was sure of them and helped us every step of the way. i would definatly recommend VU to my friends and family
In the future each state's home owners insurance should be better researched before stating it on the GFE. On the first GFE our home owners was initially stated $220.00 less per month then the actual amount causing higher payments than originally anticipated.
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I was being asked for paperwork for my loan days before my closing after I was told they had everything the previous week. My real estate agent kept complaining about lack of effort and responsiveness by my loan officer. These delays and a VA company function caused my closing to be pushed from Friday to Monday resulting in adjustments of utilities and movers and spending 260 more dollars for another two nights at the hotel. This could have been avoided if the paperwork was asked for and solidified earlier
Make sure you have all paperwork needed for the underwriters before you submit it
