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The only thing I felt was that communication seemed to fall off just a bit towards the end of the process. I know there are other factors to consider, but I felt that there was a bit too long of a gap from when I had my flood insurance info sent to when I was informed there was an issue. This may or may not have been avoidable, but as a customer it's something I felt could've been handled a little quicker.
From my experience my loan officers were on point and anytime I had a question they could answer for me.
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Class action lawsuit
