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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,115

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 382,115 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Veterans United loan team took excellent care of my family through the whole process even when times got tough the team stilled pressed on & made sure to get us our house in the time frame we needed! Thank you so much Veterans United you are an amazing team & I will most definitely be letting my fellow veterans know about you.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
Would Recommend

Overall great experience. Couldn’t have asked for a smoother transaction.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Can't forget Erin and her To Do List and was very accommodating and Jeanne was so helpful with getting me Travelers Home and Auto setup. Both deserve outstanding honors with working for Veterans United Home Loans.

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

I honestly thought I would never be able to purchase a home, and VU made it possible. From the initial pre approval letter to hours after closing, Kevin and his team was right there with me through the entire process. The professionalism of the entire team was unmatched. Very personable and everyone made me feel comfortable from the start. The team made it clear from day one that they were just a phone call away with any questions I may have. Anytime that I called, text, or emailed VU, I was quickly answered. I have never worked with any organization or company that has such dedicated service like VU. They go above and beyond with their professionalism, knowledge, friendliness, kindness, compassion, and most of all, trust!
Kevin and his entire team truly care about serving all veterans. I highly recommend any veteran to use Veterans United. It was such a great experience, that I’m going to miss speaking with Kevin and his team regularly. The team just made me comfortable during the process and made it easy for me. They did all the work and I am so thankful to everyone at Veterans United.

headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend

My wife and I refinanced to get me on the mortgage and pay off some debt. Who would have thought doing it online would be easier than in an office. I will definitely recommend veterans united to anyone and will definitely use them again when and if we move or need their services. Luke Thurman's team made it so easy and answered all my questions lightning fast.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Karol and the WHOLE TEAM are amazing. I was treated with the utmost respect. Their kindness, expertise and non-judgmental attitude will never be forgotten. Any question I had was answered IMMEDIATELY!! No question was a dumb question to them.
I promise you, if you do all the things they say you need to do, you will get the results your looking for. Some things may take time, but NEVER give up, because they won't give up on you. Thank you, thank you, thank you, a million times over...Veterans United is #1! It is because of them, that my dream came true!

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Great people all around. No complaints here.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

Great all around experience with the Veterans United Team!

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Great team.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

I started with Rocket Mortgage. Josh contacted me and said it would not hurt to get a second offer. As it turned out, Rocket kind of forgot about me, but Josh and his team walked me thru getting my pre-approval letter, then worked with me to get thru the assessment, the credit apps, and all the hoops I had to jump through. At no point did they ignore me or leave me to figure it out. Every E-mail I sent was answered with in the same day. All in all the team was totally awesome.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

Everyone we worked with was super helpful and made our home buying experience a breeze.

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
Would Recommend
headshot image of Brian Becker

Loan Officer: Brian Becker

NMLS# 1486502

5 out of 5 Stars
Would Recommend
headshot image of Patrick Richardson

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
Would Recommend

The Veterans United Team has helped me from the very first day I made an inquiry to them concerning Veteran Home Loan Eligibility. They have quickly approved me for a VA Loan, assigned an agent to my case, preparing all documentations, provided points of contact to key personal required prior to closing and finally preparing documents during the closing process and singing the deed/title. I would highly recommend Veterans United to anyone in the market for buying a new home.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend
headshot image of Craig Patenaude

Loan Officer: Craig Patenaude

NMLS# 1698029

5 out of 5 Stars
Would Recommend
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend
headshot image of CJ Bommarito

Loan Officer: CJ Bommarito

NMLS# 1995169

5 out of 5 Stars
Would Recommend
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

Fantastic job by the team at Veterans United Home Loan. Very professional group, informative and organized through the entire home buying process. I will definitely recommend this team to other potential VA Home buyers. Thank you all!

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend
headshot image of Robert Dycus

Loan Officer: Robert Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

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4.5 out of 5 Stars
Would Recommend
headshot image of Zack Schwartz

Loan Officer: Zack Schwartz

NMLS# 1956969

5 out of 5 Stars
Would Recommend
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
Would Recommend
headshot image of Paul Betts

Loan Officer: Paul Betts

NMLS# 1417557

5 out of 5 Stars
Would Recommend

Grace Walther was great to work with. She promptly responded to my emails and answered all of my questions. She made a potentially stressful process more manageable.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

Absolutely the Best home-buying experience I've ever had!!! Every member of the team made me feel like their only client!!! HOOAH!!!

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
Would Recommend
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

0.5 out of 5 Stars
Would Recommend
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend

We had tried a few other mortgage companies before we found veterans United and were let down every time. One call to veterans United and they connected us to their lighthouse department which told us exactly what we needed to do to get our credit score where it needed to be for the loan. We did exactly what they said and next thing we know our credit score jumped up and we qualified for a VA loan. They took care of everything. We really didn’t have to do a thing. They were constantly in contact with us and anytime we needed them and called they answered the phone and answer the questions. I never got voicemails or a machine to talk to. We just can’t express enough how much we appreciate what veterans United did for us. No more paying rent, no more landlord raising the rent, no more worrying about having to move again if the landlord sells the house. This time it’s ours. Ours to raise our family in.We send our team all of our love and appreciation,
Troy and Monica Miller

headshot image of Ryan Madison

Loan Officer: Ryan Madison

NMLS# 832361

More Reviews

See all 382,115 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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