Ashly and Joe were great to work with! Give them a raise ! :)
He was ok until we found a home we decided to pursue & then he became very hard to get ahold of. At one point my wife and I left him several messages,text & emails over a span of nearly two weeks before he got back to us. Thank god for Jeremy our loan specialist.
Jake was the model of patience, diligence and kindness. After our truly discourteous cancellation relative to our first efforts, there were certainly reasons for recriminations on Jake's part. But no; nothing of the sort. All in all a very satisfactory execution of an involved procedure. Thank you all. And kudos to Jake. He's a "keeper."
Rich and his team were very knowledgeable regarding the loan process. They always made me feel as if I was their only customer. Even though there was a two hour time difference they where still able to provide all documents to sellers within allotted time frame. I truly thank them for everything they've done. Lastly, I would like to give a BIG THANK YOU to Chris Strange(925-291-6384) the Sales Agent with Tohtal Real Estate. He is a truly dedicated Agent that was always Johnny-On-The-Spot. I highly recommend that Veterans United utilize this A+ agent. Thank you all.
Eddie J Hamilton II
Happy Home Owner
Underwriter sucked. As bonafide Veterans. We do not feel we were treated fairly and in a timely way
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Daniel was very professional and explained the process and requirements every step of the way. He assisted in smoothing out the wrinkles with detailed explanations as to why VA needed thing a certain way...
A very pleasant experience...
They did all the work and all I did was submit the paperwork. Great service and kept me updated on any new developments immediately.
Polly Hamilton was profession from start to finish. Whenever any question arose, she quickly answered it, and I would recommend her for any real estate transaction.
Had a good experience until the end. She was very unorganized and had terrible follow up.
Derek was great and a pleasure to work with.
Zach and Erin were professional, knowledgeable and very patient taking me through the application process which ultimately had a positive result. The process was painless.
I can't say enough good things about Gina and Josie, Mike's assistants. They have got to be considered jewels in the industry. Josie was so fast on the front end of the lian and was even available to me when Gina was covered over and couldn't get to me right away. Gina works harder than anyone I've ever talked to and she has incredible energy. I never once lost confidence that they both were working hard for me and they made me feel like I was their most important client. Not everyone does that. Thanks for everything ladies, because of your hard work I am decorating for fall in my new home and loving every minute of it.
Everything was a Blessing for me and my family
It was a refinance so no real estate agent was used.