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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

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378,705

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 378,705 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Hannah Wansing

Loan Officer: Hannah Wansing

NMLS# 1145297

5 out of 5 Stars
Would Recommend
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend
headshot image of Jessie Bailey

Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars
Would Recommend
headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

5 out of 5 Stars
Would Recommend

I am so grateful and blessed to have worked with Veterans United in my home purchase. They made the entire process as painless and efficient as possible. They answered every question I had in a timely manner. Their knowledge and professionalism are greatly appreciated. As a veteran, working with veterans brought back that feeling of working with my brothers and sister in uniform to accomplish the mission.

headshot image of Matthew Thayer

Loan Officer: Matthew Thayer

NMLS# 2185096

5 out of 5 Stars
Would Recommend
Photo submission from Joshua D.

Veterans United made a dream come true that I thought was impossible! I stepped into the home buying process with no knowledge, and now I feel confident and comfortable with everything that has happened throughout the process. From the very beginning to the day I received the keys to my home, Veterans United blew me away. I highly recommend Veterans United!

headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars
Would Recommend

18-02-2024
Veterans United Home Loans
550 Veterans United Drive
Columbia, MO 65201Dear Y'all,
I wanted to take some time here to express my thoughts and feelings regarding our home buying experience with Veterans United.
Who would have imagined that at 65/59 we would be buying our first home! Having spent most of my life on the road relocating from one disaster hot spot to another (think Alaska pipeline, Hurricane Charley in FL, Hurricane Katrina in MS, projects in 23 different states actually) as a Field Engineer/Surveyor, and Rhonda as a construction superintendent, we never allowed ourselves the dream of settling in one place long enough to buy a home. Until now.
Exploring home listings on all the myriad of sites from realtors and brokers and loan companies can be mind-numbing and frankly, kind of daunting, until I came across Veterans United and man, what a difference!
From day one of interacting with Matt Lucas and Becca Crossgrove there has been nothing but positivity. Veterans United is fortunate to have such professional and caring people on board. And whoever designed and implemented the interactivity of the website deserves a medal! Yes, there are a lot of forms to fill out and task to complete but everything is clearly spelled out. Any questions we had were answered promptly and clearly. Later in the process Nick Whitworth was instrumental in guiding us through the final phases. Our 2 dogs and 2 cats (all rescues) have adopted our Concierge Shelby Slate Griggs as their aunt.
We are so thankful to all of you and proud to be associated with Veterans United.
Truly,
Harry Parent & Rhonda Taylor

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

This whole process was so smooth and easy working with this team. Any questions were immediately answered and we were kept up to date as the process moved along.

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend
headshot image of Taylor Fruits

Loan Officer: Taylor Fruits

NMLS# 1456769

5 out of 5 Stars
Would Recommend

I have already spread the word about Veterans United to all my fellow vets and told them that they NEED to use y’all because of how unbelievably incredible of a company y'all are. Thank you soo much for the help buying my dream home!!!!!!!

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

I just want to say thank you to the team it was a pleasure working with you all. God bless you.

headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars
Chris B. is Through the Roof!

This was my third time with Veterans United and it was great yet again. They don't leave you in the dark on anything!

headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

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5 out of 5 Stars
Would Recommend
headshot image of Robert Dycus

Loan Officer: Robert Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend

Yes I would send a veteran to them to get a house

headshot image of Corey Bruns

Loan Officer: Corey Bruns

NMLS# 2027182

4.5 out of 5 Stars
Would Recommend

First time homebuyer, some bumps in the road, but overall very satisfied. I have already recommended some veteran friends who are looking to purchase a home.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend
Photo submission from Jennessa H.

We are so happy in our new home thanks to Veterans United!

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend
headshot image of Shannon Workman

Branch Manager: Shannon Workman

NMLS# 213668

4 out of 5 Stars
Would Recommend
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

3.5 out of 5 Stars
Would Recommend

Overall it was a great experience because of the team I got the pleasure of having during this process. They were all fantastic and did their best to make my life easier. However, I feel like the underwriters were behind the bellcurve the whole process. There should be a bridge developed in conversation between the teams and the underwriters. I feel like that solidly missed the mark for me. I almost didn’t close on time because the underwriters didn’t communicate with the team. But! It was all fixed and I still got to close the day that we were intending to.

headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

4.5 out of 5 Stars
Would Recommend
headshot image of Danielle Genz

Branch Manager: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

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5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

I think you have done a great job of putting people in the right places to advise new home buyers. Putting a team together that focuses on a specific piece is a great idea and worked really well for me. I am so grateful for the team I was given. Thank you VU for all of the help of getting me into my new home.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend
headshot image of Matthew Hill

Loan Officer: Matthew Hill

NMLS# 2441149

5 out of 5 Stars
Would Recommend
Photo submission from Dennis P.

I cannot say enough about our experience with Veterans United Home Loans!!! To be honest I fell into your service by total accident (I did a search for something VA related and Veterans United was the first link)... BEST ACCIDENT I'VE EVER MADE!!!

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
Would Recommend

Shantel and her team are the best I highly recommend working with them.

headshot image of Shantel Dooling

Loan Officer: Shantel Dooling

NMLS# 2344264

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

5 out of 5 Stars
Would Recommend
headshot image of Kristin Thomas

Loan Officer: Kristin Thomas

NMLS# 1960366

5 out of 5 Stars
Would Recommend

We looked at a few different loan providers, a few local in the area recommended by family and friends, as well as a few big names. While the other loan officers at the big brands were forthright in answering questions, both the closing costs and interest rates were higher than Veterans United conventional loan rates and closing costs. Moreover, the local banks were a little too sluggish in getting back to us. It was like they didn't want our business. So we ended up going with Corey at Veterans United simply because we were in touch so much while we were shopping around, and the figures he quoted were the best we had come across.Corey, our loan officer, and Alex, the loan coordinator, and Haley, the concierge, as well as Cody, the insurance coordinator were all patient and knowledgeable in their respective areas.If we had questions, they had answers.
They were really on the ball and helped us lock in a decent interest rate, without digging into any of the capital allocated for our down payment.I would totally recommend Veterans United, even for conventional loans. Just a word of caution, if you do go with a conventional loan instead of a VA loan, make sure everyone you talk to understands that your loan is a conventional one and not a VA loan. It is easy for listing agents, sellers, insurers, and other vendors to see the word "Veterans" and just assume it is a VA loan.Based on my overall experience working with everyone, I would recommend Veterans United and look forward to being able to work with this team again in the future.

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

More Reviews

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