other then the kind treatment and personal touch of Emilee Rickard,(THAT WAS CLEAR WAS NOT THE NORM) the whole experience felt like and assembly line.
"get them in get them out "we would not go to such a large business again ,but will look for a small local business, that can give us the treatment and personal touch we need and deserve.
like I said Ryan was great the , the realtor had very poor performance and I had to do all the leg work .
Once again I am extremely satisfied with how everything went and would recommend VA United to anyone in a heartbeat!. Thanks again
the over all experience was handled friendly and professionally from start to finish. every one was very helpful and things went smoothly and timely. i was treated with concern for any questions or issues that i had .i would certainly recommend your services to anyone shopping for a home loan or refinancing need. thanks again for everything you've done for me. it's been a pleasure
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The team at Veteran's United performed with excellence and expertise, more than I could have ever anticipated from the first call to minutes before my closing. Codi was always there answering my questions and explaining things in the loan process I didn't understand. I served in the USAR, I had no idea I could qualify for a VA loan, because I was not full-time military, or retired. At the urging of a co-worker who had recently obtained a VA loan, I typed VA LOANS into my browser and Veteran's United popped up, What a changing day in my life! My first call put me in touch with Codi, every interaction after the first call went like clock-work, THE VERY FIRST DAY!! They got the ball rolling and I was on my way. Steve Kincheloe, impressed me so much by taking my calls personally and answering many of my questions in the early process. I was equally impressed by the continuity of the loan process. Things progressed EXACTLY like they told me they would from the first day, everyone called me and told me what the next step would be and who to expect a call from next...IMPRESSIVE. The process was smooth, and orderly. The stress was less than minimal, Codi told me what to do, what I needed to turn in and she took care of everything else. I have never been treated with such compassion, caring, and respect, during a process that is regarded as stressful. Codi answered questions for me up to minutes before I walked into closing. She was my cheerleader, and "go to girl" for a bad day. In Codi's absence some days Mark Hilt was there and was equally as helpful and responsive, sharing a wealth of knowledge and competence regarding the loan process. If I ever buy another home, Veteran's United will always be my first and only choice.
Debra B. Willis
Mason Maddox and Justin Napier were both very professional and personable. Justin not only instilled confidence in me that he could get the job done, he also gave off a friendship quality in how he conducted business.
I would recommend this company to anyone
very good team
Joel was great and the entire experience was great.
Overall we were very satisfied with our experience with Veterans United. We appreciate everything that was done on our behalf to get the loan approval and the kind gifts that we received durong the loan process as well as the one we received a few weeks after the approval. Thank you Tony Van de Riet and your team as well!
Kody Gilbow was our loan specialist and Aaron Hayes was the assistant. They were both excellent. They always answered our questions promptly and they were always friendly and helpful on the phone. Thank you Veterans United for helping make our dream of home ownership into a reality.