I am grateful for the opportunity to buy my first home. Without them, I would not have been able to.
Whole team did a great job helping me with the process from start to finish, and I got clear answers to all my questions. Thanks to everyone for the help.
Exceptional coordination as far as the initial process of establishing my loan; however, my lack of understanding the closing process caused some issues. I strongly suggest that future customers are provided an overview of how closing cost are develop and how much is due ahead of the date of closing the loan. I strongly suggest that VU do a telephonic discussion (rundown) with their customers that covers the loan and closing cost atleast two weeks prior to the closing date.
As I said before, This was my first home buying experience and they helped me every step of the way. I was so thankful I chose Veterans United Home Loans.
I would highly recommend Veteran’s United to first time home buyers. They cover all bases, were easily accessible for questions, and ensured a smooth process throughout.
9 as an over all, because I had worked with vu before and one of the loan officers seemed to be newer and was not able to help with what I needed. This time Jon was amazing with the loan process!
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John, Kristen and Katy were amazing to work with.
The time and effort my team put during this process was amazing. My schedule is busy, but they were on top of everything and with a schedule like mine, I was very pleased on how they handled everything, communication was fantastic, everyone was easy to reach and accessible by call, text or email. All documents can be uploaded on your phone with ease. My family and I are so happy to be in our new home and so grateful with our team with Veterans United.
I truly appreciate everyone that has helped guide us through this process. There is always a little bit of anxiety with a purchase like this but working with Veterans United, Tim, and his team has been a blessing and kept the anxiety at bay.Thank you all so much!
