The process was very easy to be initiated. Our closing date was slipped due to the paperwork not being ready but I am not sure if it was on the seller's end or something with Veterans' United. It was also slipped by a few hours on the actual closing day and I was told it was due to awaiting the paperwork from Veteran's United.
Jeanette Klein and her team rocks
Veterans United surpassed all our expectations on obtaining a mortgage. Both Ted Richardson and Caleb Bales talked with my wife more than me and they were professional, knowledgable, courteous, personable, and talked her out of many moments of stress. Also, you referred us to an excellent real estate agent, Betsy Breton. She "bent over backwards" for us and always had a smile and was happy to see us. At closing, she told us that 90% of her clients are VA and that most of them use VU. It is our hope that you do not sell our mortgage. Thank you Veterans United. This is truly a great company with great people.
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Please include Dan Fowler in your training sessions for new Loan Specialists.
My wife and I are very grateful for everything the whole staff did to make our home purchase possible and stress free in less than ideal circumstances. We had just about given up hope before contacting you guys. Thank you all so much.
this experience was the worst I have evr had , it started off good and turned into a nightmare, I kept asking what all needed to be done , got not responce , two days before closing i was told the house that i was purchasing needed a water test and a septic test. Now i had been asking what needs to be done , well of course closing was put off over a month cause of septic and water tests that take longer then two days to get back, . There was alot of paper work that just disappeared off of Anne"s desk several times , and then tried to blame the agent on the other end saying she did not receive.
The overall experience was not a good one for me , and i will not recommond your service to anyone, what should have been very simple and a little time , turned into a nightmare.
Bobby G Jones
I had a great experience with Veterans United. Both Angela Sanders and Catie Wilson were extremely helpful throughout the loan process.
SHE WATCH OUT FOR MY FAMILY SHE GOT US WHERE WE NEEDED TO JULIE FOGART IS A GREAT MATC FOR ANYONE THAT SHE HELPS THANKS
The communication between my family and Jake Hanson and Paul Kennedy (real estate agent) was nothing short of amazing. Their responsivness to questions and guidance through the process made me feel like I was their only customer. I feel that they both went out of their way to make this entire experiance easy and enjoyable. My wife and I were hesitant to purchase at first, because we thought the "process" was going to be difficult and extremely time consuming, but the interaction between Jake, Paul and us made everything move quickly and seemlessly. This experiance has been a true pleasure.
BOTH TODD KEICHER AND BEN LAKE WERE ALWAYS ON TOP OF ALL PARTS OF THE LOAN PROCESS. THEY ALWAYS ANSWERED THEIR PHONE AND GOT BACK TO US RIGHT AWAY WITH ANYTHING NEEDED. EVERYTHING WAS DONE IN A PROFESSIONAL MANNER. PAPERWORK WAS ALWAYS EXPLAINED AND SENT TO US IN AN ORGANIZED WAY.THIS HAS BEEN A FANTASTIC EXPERIENCE. WE WOULD RECOMMEND TODD AND BEN. THEY ALWAYS TREATED US WITH RESPECT. THANKS TO YOUR WHOLE TEAM. MARLA AND BILL MULCAHY