Please note to customers buying in rural areas that their bank may note have a branch there and communicate to title company to have down payment numbers early to accommodate buyers cash to close (wire or check). I had to drive from Maine to Connecticut to go to a Wells Fargo branch to wire the day after closing.
Veterans United has helped our family several times with purchasing homes that we love. They made the process very easy, fun and gave us peace of mind each and every time knowing that we are a priority for VU. Thank you VU team!
This was absolutely the easiest and least painful loan experience I have ever had. The team knew exactly what was needed and were prompt and positive in their responses. Thank you for being so knowledgeable in the VA loan process and your dedication to Veterans. We salute you!
I would recommend a virtual or inperson full closing costs conference call conducted to ensure all area's covered...there was a misunderstanding just days before closing and we were subject to an additional 12k on closing that we were unaware of...mortgage co.out of state and reliance on just online statements can create a misunderstanding in which our case occured..thankyou
We think everything went real smooth. When people have problems with getting something they want.They should probably look at choices they have made that are causing the problem, and not the people trying to help them.
Jacob and Andrew are amazing!
Outstanding job from start to finish. Could believe how easy the staff made it for me during the process.
My wife and I highly recommend Veterans United and will definitely be passing on our recommendation to any friends and family who are looking to purchase a new home.
This experience was a lot faster and easier than I ever thought. Veterans United really helped me every step of the way. They honestly went above and beyond to help me get my house. Don't hesitate to give them a try!
Great team I worked with, very attentive and connected. Feeling good coming out of closing. I believe I have a solid team that has my back.
Amanda and her team were excellent. Their communication, understanding of my need to get a home as soon as possible, and fast work to close on the house made for a really enjoyable first home buying experience.
Brittany and Kristine were amazing as well as Josh! Every single person I’ve ever dealt with at Veterans United has been incredible! You make HOPE come to life!
Veterans United is the best home buying experience that I’ve ever had, never have I ever had so many informative people catering to all my needs at once and was always patient with what I would consider to be many annoying questions haha! I would 1000% recommend Veterans United.
Veterans United made our home buying experience a breeze. We made an offer on our house and closed within 30 days. We are very thankful for the team we had working with us.
Everyone who assisted us was amazing. We had a little different of a situation when it came to home buying and everyone did everything they could to make it seamless. We also had a death in the family during this process which put more road bumps and they were so great. Even sent a plant as a condolences and it meant the world.
Response from Veterans United
Thank you for taking the time complete your survey. We are always looking for new ways to improve our service. Based on your overall rating, please let us know if anything could have been handled better for you. If willing and able, please do connect with out Client Advocate team. We will use your comments to further our ability to help every customer get to the closing table as quickly as possible.
