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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

436,215

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 436,215 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Easy process and great staff!

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

Cameron and his team were amazing. Always there to answer questions. Definitely recommend!

headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend

Ross and the entire team got my family and I into our first home. They have been supportive and helpful in every step of the way. When we welcomed our son into this world, they sent a wonderful gift. It’s been an awesome experience to say the least.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend
headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars
Would Recommend
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend
Photo submission from Komla A.

Great team... Good experience overall it took me a month to close everything went smooth a fast.. love veterans united..will recommend it to friends and families...

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

4.5 out of 5 Stars
Would Recommend
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Randy and the team were outstanding! They were diligent, professional and helpful throughout the entire process. I will be using Randy for future refinancing or purchases. Thanks you again for making the process understandable and easy.

headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

5 out of 5 Stars
Would Recommend

Excellent service from everyone on the entire team. They kept us inform all through the process, and suggested things along the way we did not think of. We closed when we needed to! I would totally recommend VU and especially this team!! Thanks for making this an easy loan process.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

Everything with our team went super smoothly. There were no hiccups at all. The communication was top notch and we truly couldn't have asked for a better team!

headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

5 out of 5 Stars
Would Recommend

My wife and I are truly blessed to have the people from Veterans United on our side during this home buying process. Words can never describe how grateful we are.

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

4 out of 5 Stars
Would Recommend
headshot image of Haley Moore

Loan Officer: Haley Moore

NMLS# 2447892

5 out of 5 Stars
Would Recommend
Photo submission from Scott F.

If you want good communication, Veterans United representatives who truly act as your advocates, and on-time delivery, Veterans United is the lender of choice. I've always believed in the cliche, Do what you say and say what you do. Veterans United lives and breathes it every day. I am very thankful for the opportunity of homeownership. Admittedly a few years ago, I never thought I would be in this position and Veterans United made it happen. Thank you. I’d like to thank Megan and Michael for helping me achieve homeownership again after 15 years of renting. I love my new home and the mortgage payment is less than the current rent I was paying. Excellent communication and Megan was truly an advocate through the process. Hats off to the team at Veterans United Home Loans. I will never look at my service as an individual accomplishment. I was successful because of those around me. So for everyone I encountered in the Air Force, thank you for making this home possible.

headshot image of Megan Crocker

Loan Officer: Megan Crocker

NMLS# 1902220

4.5 out of 5 Stars
Would Recommend

Ben was very open and honest and helpful through out the entire process. The team at veterans united was very informed and made a stressful decision much less stressful. This was my first experience purchasing a home and the team went out of their way to see all of our needs were addressed. Thank you veterans united for

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

4.5 out of 5 Stars
Would Recommend

The process was super smooth and easy. The VU team made this a pretty hands off process. The only critique I have is about the interest rate. When I was getting estimates for my mortgage on offers it was with a 6.25%. I knew it was only an estimated rate and not guaranteed but I didn’t realize I’d have to buy down my rate to actually get the 6.25% right away. I understand why I had to but some more clarity in the beginning would have been nice.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars
Would Recommend

At first we were sceptical as we found the website on our tiktok page but no lie they are 💯. Zach and his team helped us and had to do some handholding along the way since it was our first time buying a home but they didn't let us get discouraged thankfully. Greatful new home owners here!!!

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
Would Recommend

Outstanding customer service! Each member of my lending team responded to every question in a timely manner. They also kept all the external support activities moving and communicated timely. I am recommending this team to every Veteran out there.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

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5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Absolutely amazing service. I thought the idea of refinancing was going to be a horrific beast! But even with the snags of getting old paperwork they made the process sooooo easy!!

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

3 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
Photo submission from Santa C.

After a long struggle figuring out what job to take and where to live, we finally made our way to Tennessee. We said no to many and found the right home for us, our fur babies, and our plants. It’s an acre with a pool and a fenced-in backyard. Happiness was found with the help from our realtor and VETERANS UNITED!

headshot image of Alex Demczak

Loan Officer: Alex Demczak

NMLS# 1559325

5 out of 5 Stars
Would Recommend

Our experience with Veterans United was exceptional. They were professional, and timely with all correspondence. The process of purchasing a new home could not have been better.

headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

4 out of 5 Stars
Would Recommend
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend

I was insure how to do a lot of things.they walked me through and were a great help

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend
headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

More Reviews

See all 436,215 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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