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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,446 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,446 unfiltered reviews

Starting on Page 1801 of 14,849. Return to Page 1

5 out of 5 Stars

I can not speak for the entire Veteran’s United staff, but I will say My Veteran’s United team was amazing to work with, they were always a text or phone call away, and still are even after closing. We had one bump in the road, but they didn’t break a sweat, kept me informed and calm through the entire process and came through in the end. So YES I highly recommend using Veterans United to all my veteran friends and family!

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

Please do a better job communicating with the team, customer, and costumers agents. That was my only issue with the process. Some "to-do" list were redundant and I think that was because of lack communication. Other than that, I enjoyed VU and proud to be a part of it.

headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

4.5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars

Veterans United is the best place for veterans to go when looking to purchase a home. From start to finish their service is second to none.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

4.5 out of 5 Stars
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars

With all the obstacles Charles was able to come through with a solution

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars

This is our third time working with Veterans United. From start to finish, Mike and his team were wonderful. They worked with us through every step of the home-buying process and we closed on our dream home at the end of June. We truly felt like part of the family and that is the difference when you work with Veterans United. Thanks again!

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

4 out of 5 Stars

We had a challenging purchase, every step of the way the loan team was in communication up until the very end. Planned PTO and holidays were a real challenge for this team. Follow up could be a challenge and hand off to another team member were challenging at best. When we ran into issues just before closing, it seemed the entire loan team was out of the office and we had to go to a client advocate to get assistance. The client advocate was AMAZING but took time to get in touch with them as I had to dial into the (800) # and get testy.This was our 4th purchase with VU, we love them but we have had the same experience with every transaction. Need a better method of monitoring and communication in order to put the purchasers at ease.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

Shout out to Jason and his team at VU! The home-buying process is tedious, especially in the outrageous market in Washington State; they make it look easy! I will recommend them
to anyone! Jason is always available to help and go the extra mile for his customers!Evarice and Rachel Sadie

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

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5 out of 5 Stars

Our second time using Veterans United and would use again and continue to recommend.

headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars

Trevor is very knowledgeable and excellent with walking you through the process of your loan. He even called me back in a weekend to walk me through some paperwork I had questions on. Thank you Trevor!

headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars

Jake was always available fast responses good information. I just sat back and Jake got me in my dream home. Thanks again Jake.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars

Thank you for everything!

headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars

I used VA and Veterans United was able to close my first house with them in 20 days. This time only took 27. I would recommend VU to anyone.

headshot image of Michael Kane

Loan Officer: Michael Kane

NMLS# 2295187

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

If you are a veteran looking to get what you rightfully deserve, Veterans United is the place for you. My whole team was outstanding and made sure that everything I needed I was given. As veterans we have given so much and we deserve to have things easy for a change. Veterans United made this home buying process easy for me and now I have the home I want and deserve! Thank You VU!!!

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

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Experience first-hand why 353,780 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

5 out of 5 Stars
headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

5 out of 5 Stars

Amazing work! From start to finish, I had all my questions answered and coordinated seamlessly with my realtor. Zero issues, I highly recommend anyone who is looking to buy a home to work with them.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of Faye Schlechta

Loan Officer: Faye Schlechta

NMLS# 2386008

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

3.5 out of 5 Stars
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

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