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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

347,968

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 347,968 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

If you are a veteran looking to finance an original mortgage or to refinance an existing mortgage this is the company. This company truly cares about and respects veterans.

Loan Officer: Kris Eubank

NMLS# 2094609

5 out of 5 Stars
Would Recommend

Just completed a refinance with Tom and his team. It was quick, simple, and completed with very little effort on my side which is a plus!

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

Loan Officer: Hannah Liebhart

NMLS# 1884776

1.5 out of 5 Stars

No, I would not recommend to anyone at all especially servicemembers.

Response from Veterans United

Thank you for this information David. We would like to invite you to reach out to your Client Advocate team here at Veterans United to discuss further details on your recent experience. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. We are committed to finding out what may have caused you to feel this way and to ensure a better experience for future customers.

4.5 out of 5 Stars
Would Recommend

Branch Manager: Kelly Stephens

NMLS# 58755

4.5 out of 5 Stars
Would Recommend

Loan Officer: Chace Tuck

NMLS# 1884773

4 out of 5 Stars
Would Recommend

Loan Officer: Scott Jessip

NMLS# 182259

5 out of 5 Stars
Would Recommend

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Michaud

NMLS# 69775

4 out of 5 Stars
Would Recommend

First time using Veterans United. It was above average experienceCommunication with my loan specialist was fair but would not get my recommendation.We closed late, we had multiple last minute request, last minute changes, lwst minute request which could've been prevented through due diligence and communication.Overall, still grateful. Thank you Veterans United for helping us purchase our new home!

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Corey S. is Through the Roof!

My mother always told me buying a home was tedious and aggravating. I've never called my mother a liar, but Veterans United makes me want to challenge her claim!

Loan Officer: Danny Freeman

NMLS# 1721091

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Thank You for all that you do for Veterans

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend

Loan Officer: Devin Perkins

NMLS# 1737394

4 out of 5 Stars
Would Recommend

Loan Officer: Ross McClanahan

NMLS# 1772094

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brian Flanigan

NMLS# 1068745

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Barringer

NMLS# 1963144

5 out of 5 Stars
Would Recommend

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend

The VU associates on our team were all professional and personable and made our experience a very positive one. Loan Specialist John Lyman, in particular, made the complex mortgage approval process much simpler by taking time to explain all of our loan options and requirements in detail. He was always quick to respond to or (many) questions and provided excellent customer service through closing day. I also appreciated the MyVU portal, which made document receipt and delivery a breeze. I would not hesitate to recommend VU to anyone looking for a VA mortgage loan!

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
Would Recommend

Loan Officer: Ian Reed

NMLS# 1289062

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5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
Would Recommend

The team at Veteran United made my home purchase so easy. Everything was flawless, professional, caring, patient and creative. Being able to do everything online and to arrange closing without having to be physically present was an incredible help to me. Excellent company with an amazing team!

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Lunn

NMLS# 142895

0.5 out of 5 Stars

Using Veterans United for home loans is a hit or miss. I have had 1 good loan servicing interaction and 2 bad.

Response from Veterans United

Thank you for this information Jesse. A member of our Client Advocate Team would like to discuss this further with you, as consistency is key, no matter if you work with us once or five times. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. We are committed to finding out what may have caused you to feel this way and discuss ways that we might improve.

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Oakley

NMLS# 2000329

4 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Loan Officer: Amanda Baker

NMLS# 2132117

More Reviews

See all 347,968 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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