The experience of having Veterans United for our mortgage company was the best choice we could have made. The site we used to complete documents was easy to use and I could download the ones I wanted at any time. The team answered any questions I had in a timely manner. Everyone was very up beat which made it much easier to communicate throughout. Thank you all. Clara and I wish everyone the best.
I would recommend friends and family to consider VUHL as they shop rates
Overall excellent experience
Second purchase, great team.
Exceedingly patient, understanding, and helpful! Outstanding team! Thanks for everything.
I had a friend who purchased around the time I did with a traditional loan, no points, and we both got the same rate. I do think we could have done better on the rate given my circumstance. I feel a little ball and chained with escrow - property taxes, etc. - and having no control over it. It was my first time going through this process so many of the barriers I ran into were murky. I recognize time is of the essence in a process like this, I feel at times my lender team wasn’t on top of it, falling behind. Examples are receiving a timely response when needed, risk and benefits of decisions, the why’s around important processes. While I am a bit taken back by the whole process and this experience, all in all, I am comfortable with the purchase, grateful for John and his team putting me into a home. The website is clear and the interface is user friendly/ easy to navigate.
I had a fantastic experience working with Jeremy, Kaylyn, Sarah, and the rest of their team!
Jake Hanson was hands down the best loan officer I have worked with. He was not only super informative, but he took the time to answer all of my questions and never made me feel like I was taking up his time. I highly recommend Jake to anyone going through this stressful homebuying process.
Thanks for everything!
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They worked so hard and answered all questions I had
Awesome smooth experience, Thanks to all
