Roll Tide Roll
It's like I stated above, when you think you are buying a home and are safe in it, just to see the Police after eight years come to you door with a notice to get out, because the people you are to be buying the house fromare not making payments to the bank, That is a feeling I wish on no one, I called Aaron Brooks and asked if there was any way VA United could help me, Aaron, said we will do out best, After a very short time a JohnnyMitchell called and said that him and Aaron were working on getting me into a home, and there would be some paper work that had to be completed. all paper work was completed and within a month I have mynew home, that was even faster than when purchased my Truck in 2006. These two guys and of course there staff did everything anyone could have done to help me get into my house under this kind of pressureThey did an OUTSTANDING JOB, and I would tell any one I know that's looking for help to just go to VA UnitedThe Job will get done. I just don't know how to tell you guy's what you did for me. except THANK YOU and GOD BLESS YOU ALL!!! Thanking You Again!!William R Jackson
The biggest attributes in dealing with Veterans United (for us), was that my wife and I felt like we mattered and that we were part of the V.U. family. From the small conversations, friendliness and even down to little things like the initial welcome packet with Jason's bio, and family information were just awesome. It made us feel like we mattered, not our money or our business, and that is why we will continue to do business with V.U. in the future. I also like to comment on the loan status page that is new. That is a great process and what a wonderful idea. The more information people have, the easier the process becomes. Overall, 10 . Keep up the great work.Sincerely,Mark and Ann Formica
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My wife and I both feel that our journey to purchase a home would not have been realized had it not been for the efforts of Steve and Codi. We encountered a number of challenges (none of which were caused by Steve or Codi) and they always found ways to deal with them. They are patient, professional, compassionate, and never ceased to make us feel that they were on our side and our dream could be realized. Your company is very fortunate to have these two for employees.
Donna Roof was absolutely wonderful to work with. She took time to answer our questions and guide us through every step of the loan application process. There was not a time where it took her more than 24 hours to respond to e-mails. She thought of everything we needed to have prepared for underwriting. Our family has had some difficult times these past few years and even some of the difficult topics we had to address or explain to underwriting. Donna always approached us with respect and honesty about what our expectation should be. Johnny Mitchell came along closer to the end of our process and clarified even more issues or questions that may arise and also helped us prepare each necessary document. I can honestly say that people like these two are diamonds in the rough. We have already shared our excellent experience with Veterans United and highly recommend your services. Thank you so much for helping our dream of home ownership come true for our family.
The Home loan officer was always there when i had questions and when she wasn't she would return my calls in a timely manner. For this being the first time purchasing a home i would say the whole experiance was made easy.
We had a great experience with Veterans United Home Loans. The people were friendly and always answered our questions immediately. The only issue we had was the lack in communication on the original closing date. We received a call an hour before closing stating that we couldn't do it that day and that it needed to be rescheduled. There was something worded in the appraisal wrong and therefore we had to wait on a repair. I would have liked to know this the day before, instead of day of. Overall we had a good experience.
Cooper Allen and his team were extremely helpful during this whole process. I feel that we worked well together. It felt more like a partnership then a business working with a client. We love our new house and loved all the safeguards VU took to make it a successful purchase. I would definetly recommend VU to anyone that inquired about my experience. I did not mention every name from start to finish but if you look at my file you should find them. They should all be commended on how they represented your company.
, Claude Harrison
Daniel Lowes is the absolute BEST Loan Officer that I ever had the pleasure working with. He was easy to talk to, very knowledgable, and kept me updated every step of the way. I would absolutely recommend Daniel and the Veterans United Home Loans organization to anyone. Thank you for an awesome experience.
Michael C. Bridges
When I started the VA loan process I knew that it would not be easy, but Brian made it very pleasant with his outstanding service and great customer service. I can't believe he answer my calls and emails even on weekends. Thank you Brian my family and I greatly appreciate you.
Cody Smith was fabulous to work with throughout the process of refinancing. He was very professional and always made sure that he kept in constant contact with us regarding any progress or changes with our application. I highly recommend working with Cody.
Very professional team. Mitch handle everything without a single issue. All we had to do was sign. I would recommend him to anyone . Job well done!
Meredith was phenomenal, she was always attententive my questions and was very quick getting back to me. I cant thank her enough for helping my family achieve the home of our dreams. I know now why why Veterans United is so succesful , because of employees like Meredith. Thank you again.
I had a great time using VU. Myosin officer was great and my questions were answered faster than I expected, even on the weekends! Thanks VU and Chris Primmer!
I think my loan officer Jose Pagoada was an outstanding loan officer did the very best he could do with what I had behind me! thank you very much for your hard work Jose!! Its to bad we can't find more hard working and CARING people like Jose! Again Thanks for all you did Jose!!!
Mark Dischert and Jaimie Sepe were wonderful to deal with. Returned calls and answered questions and concerns in a timely manner. Communication was great and friendly.
Hey i just want to say that your staffs professnalism and willing to work with us was above and beyond what i expected and made things move quickly and effortlessly in the short time we had to get into our new houes thank you all at veterans united and hopefully i can swing work your way some day soon.
Cody J Miller