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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

393,199

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 393,199 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend

Veterans United was the third Lender in 18 months we worked with during my Family's home search. Having experienced how other Lenders operate, Veterans United is the best Lender out there, period. Veterans United provides superior service, thoroughly answers questions, reachable, responsive, very professional and transparent.

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend

Worked with them twice now and enjoyed every experience.Will work with them again on any future purchases

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
headshot image of Bryan Johnson

Loan Officer: Bryan Johnson

NMLS# 2260705

5 out of 5 Stars
Would Recommend
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend

I felt the entire team did an outstanding job! They were all very helpful and their dedication to helping me buy my home was above and beyond. Thank you all very much!!!

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend

The whole home buying process was very quick with multiple rapid changes in the market, however the VA Home Loan team was able to keep me up to date and help me with it all. I know that there was a multitude of things happening behind the scenes and they worked diligently to get me the help I needed. Working with the title company they were able to get me a notary sent to my location because I was out of state.

headshot image of Neil Schanbusch

Loan Officer: Neil Schanbusch

NMLS# 2042079

5 out of 5 Stars
Would Recommend
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

4.5 out of 5 Stars
Would Recommend
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Emily Scoggins

Loan Officer: Emily Scoggins

NMLS# 2222373

5 out of 5 Stars
Would Recommend
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

3.5 out of 5 Stars
Would Recommend
headshot image of Justin Lucas

Loan Officer: Justin Lucas

NMLS# 2026793

5 out of 5 Stars
Would Recommend
headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars
Would Recommend

The only issue I ran into was a slight delay in closing. We were given the clear to close on the 27th and the paperwork didn't actually get sent out until around 1430. Which was about 4 hours after our closing was initially scheduled. The underwriter also required new line items about 14 times. I don't know how much control you have over their requirements and checklists. However, it would be nice to get a more comprehensive list of what is required up front so that you don't have to keep running around with new tasks every couple days. I think I emptied my "To-Do" Checklist around 12 times before we were given the clear to close. Other than that I found the experience professional and enjoyable.

headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend

The team that helped me buy my new home was absolutely perfect! They were on top of everything and anything that came up. They kept me up to date with with everything going on. It was a great please working with them.

headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

4.5 out of 5 Stars
Would Recommend
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

4 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
Would Recommend

After dealing with another company and just getting the run around, I tried Vetreans United. In no time after filling out the information on the ap, and choosing a loan associate. I got a phone call and the whole process was going ahead full speed. Whenever a question would arise, my question got answered within minutes of sending a email or text. At closing my realtor was total amazed at how fast and professional my loan officer was and is going to recommend her Veteran Clients to Veterans United. I will tell other Vetreans about Veterans United

headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend
headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

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5 out of 5 Stars
Would Recommend

Thank you everyone , even Heather and the other guy I forget his name . Thank you all

headshot image of Kayla Massie

Loan Officer: Kayla Massie

NMLS# 2121245

5 out of 5 Stars
Would Recommend

Would recommend this team to anyone and Sara was the greatest.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

The entire process was pain-free and being a 24 year retiree i can appreciate Aaron and his entire team Nate, Kaylyn worked with my agent and made this a very smooth process ,I went through the process of home buying before but it was a nightmare compared to now I really loved the home buying gifts they were extra personal .I would highly recommend Veterans United and ill never go with another bank as a veteran they have my back.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend

I was not very happy with the underwriter. It was always something that he or she found to make the process very frustrating.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Joshua Grove

Loan Officer: Joshua Grove

NMLS# 1783478

3.5 out of 5 Stars
Would Recommend
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Would Recommend

I would like to thank everyone involved in me acquiring my new home. I couldn't have asked for a better team to take care of me through this process.

headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

3.5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

More Reviews

See all 393,199 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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