Scott Thompson is really a trooper when it comes to needing help with the process of getting the paperwork done effectively. The professionalism and prompt manner in which Mr. Thompson responded was exceptional. Even the kindness shown by Scott in the passing of my family member was something I did not expect. I can not say enough about the manner in which I and my family were treated by the Scott and the VU Family.
Again Thank You
Since any home purchase requires patience and teamwork, having a dedicated and professional broker and lender are critical.
I was very happy with the service I received from Lee Sattler and Jeremy Wilder. They were both very helpful with any questions that I had and were very diligent in getting my loan processed and getting me to closing on time. This was a wonderful home buying experience for me and I hope to use you again in the future. I will recommend Veterans United Home Loans to any veteran I happen to come across that is looking to purchase a home. Thank you for your great service.
Jeff Magsamen and Justin Napier were AMAZING!! No matter what questions or conerns I had they always had time to work with me and explain everything to me. I would HIGHLY recomment Veterans United Home Loans to all of our military friends and family!
Aubree Keck did a fabulous job with my home loan! I would highly recommend her & veterans United! Thanks!
Your "loan senior advisor" waintd until two days prior to closing to mention there was missing paperwork. You should email out a check list or have a checklist to go off of to ensure all paperwork is present prior to telling the customer a closing date.
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I felt I was in good hands at all times.
Scott Ratcliff was absolutely great to work with. He did everything he could to make the process flow. Even my relator mentioned how great he was to work with.
The only complaint is that after we actually signed out paperwork at closing we got a call from the title agency over the failure to release the funds. There was a hit on my wife's credit for direct TV. We had to stop what we were doing and get a letter together as to why direct TV ran her credit. Common sense would say oh that is going to be their cable company. That is our only complaint.
Todd and Ben were very professional and answered any questions that I had in a quick, timely manner. They made me feel comfortable throughout the entire process. Top notch!!
Anna is simply amazing. Nothing else needs to be said. Bravo Zulu
My experience with veterans united was extremely easy and it made the process that much more enjoyable. I will definitely recommend the company to any and all of my friends.
Our loan officer, Bill Bales was very professional and a pleasure to work with. He was always quick to respond to any type of contact for questions and concerns. He always contacted us by phone if there were any changes to inform us in a timely manner. We really felt that he was looking out for our best interest. I would gladly recommend him to anyone looking to use the VA loan.
My wife and I started looking for a home for us and our three kids about three months ago. We found the perfect house and started with a mortgage company that was local and was put on hold for about sixty days because of some hiccups along the way with the VA home loan process. That's when I decided to call Veterans United Home Loans to see what they could do. That's when I first met Cole Crawford and Joe Newberry. These guys went above and beyond to get our family in the house that we desperately needed. It only took these guys seventeen days to get us to closing and into the house. I will forever be thankful to Joe and Cole for the work and dedication to get us our home. To Veterans United, you have a loyal customer who will definitely recommend not only the praise of the company but also it's employees. Thank you guys so much.
The Sale Family
Very easy process
Veterans United Home Loans is fortunate to have Damien Shafer working for them. He was extremely professional and did a wonderful job ensuring our needs were met. When things were stressful he was more than willing to help us work through any issue until a suitable solution was found. I am more than pleased with how our home buying process was carried out and would recommend Damien and VUHL in the future.
Nate Reeves was the best loan officer we have worked with and this was our 6th home purchase. He was great at communicating with us to let us know what was going on each step of the way. I would whole heartedly recommend Veterans United because of Nate.
I was very pleased working with Mr. Ponder. When my husband and questions and or doubts he was there to talk with us and help us through every step of the way. Closing went smoothly and on time. He was wonderful to work with and even when a real estate agent was asking personal questions he did not answer any until he had discussed with me what he could disclose which I thoroughly appreciated.
I have in fact already referred my sister to Mr. Ponder because of such a wonderful job he did.
Excellent customer service and very personable.
Mike and his crew were fantastic from start to finish. My home buying experience could not have been a better one. I will highly recommend Veterans Home Loans to all my fellow vets, friends and family. Once again, thanks to all on a job well done!
My loan officer, Denzel Patterson did a superb job, he made the process incredibly easy, I was amazed on how he was able to simplify for me a complex process such as this one. I am very greatful to have worked with Mr. Patterson on my loan. Very satisfied customer here, would definitely recommend Veterans United and Mr. Patterson. Thank you.
Dax provided quick response, friendly advise and excellent professional services. It was indeed a pleasure working with Dax for securing my home loan.
Thanks for everything.