Our loan officer, Jeff, was wonderful. He kept the lines of communication open during the entire process. I repeatedly requested updates and information, which he was able and willing to respond quickly and efficiently. We are extremely happy with the service we received from our loan team, especially Meredith and Jeff's efforts.
Mitch and his staff was ready to answer all of our concern quick and professionally. Mitch and his staff was just so friendly it seems that they would go the extra mile to answer any and all of our problem or concern. Thank you very much Mitch you are a gentleman.
My closing cost assets had to be verified. I understand checking to make sure we have the funds in an account but they needed to know where that money came from. It was quite frustrating for me and my wife. The loan officer Zack Kieffer was really good.
Working with Lee, Morgan and Jeremy was a breeze!!!! They where all so helpful, throughout the entire process, I couldn't imagine doing it without them. From taking my abundance of phone calls to answer my questions that I just plain didn't understand, to holding my hand as we jumped through so me particular VA hurdles (including a hang up on a private road) the team of Lee, Morgan & Jeremy showed their dedication to me and their jobs to see us through to the end!!! My wife and I can not thank them and the entire VU family enough!
Rick Bridgeman & Emilee Roarke were great to work with. They stayed in contact throughout the whole process and I always felt like they were there when I needed them. They were very professional and made it a point to answer all of my questions thoroughly. I will certainly recommend Veterans United in the future. What a great experience!
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I would like to suggest that your loan officer should be able to answer important question that the veteran has about the loan process during non-working hours mainly on weekends via email. Other than that the service was GREAT all questions I had was answered completely. I going to tell other about VETERAN UNITED HKME LOANS THANKS AGAIN!!!
It was a great experience.
very nice experience.
Very good friendly service and easy to get ahold of and to communicate with.
My loan officer, Brad Cone, was again very helpful with the loan process and made sure everything went smoothly. I will recommend VU Home loans to my friends and family.
Emily worked on my loan and honestly without her I felt like giving up, the whole process is stressfull buying a home is a major life choice but thanks to Emily it went a lot smoother and I felt like she really cared over all a good experience.
I couldn't be happier with the results. We are finally home owners, thanks to Veterans United and there great staff. It was a smooth transaction from the beginning and even when we faced hurdles they did everything possible to help me out with financong. Brian was super helpful all the time and kept us up to date through the entire process and the my Realtor was awesome. This was an A+ experience and I would recommend them to anyone. I didn't do anything but answer back promptly with the info they needed for my VA backed loan and closed in under 45 days. Thank you Veterans United and Brian for everything.!
While we were happy with our overall.experience with the company, they're it's one employee in particular that we would like to recognize; and MISSY EHMAN definitely deserves the recognition. Missy it's the personification of "excellence in customer service." She was the first contact we had with the company, and although she is not an actual loan officer, she remained with us throughout the process. She assisted its with questions, paperwork, and process ing. Our loan was sent to the underwriter a few times, but she always encouraged its and decreased our frustrations. She was always prompt when returning phone calls and replying to emails. Moreover, she was married during the process, but it felt as if she never left for a wedding or honeymoon. She never missed a beat. Missy is spectacular, and we hope she is recognized as such.
My wife and I feel like it was a divine experience that we just went through, a little nerve wrecking at times but we are grateful to have had the team we had in Don Neely and Eric Barroso. Thanks very much you really care about the veteran and family and we will always thank you for your efforts. Happy Holidays.
THERE WERE TIMES DURING THE PROCESS PROCESS OBSTICLES GOT IN THE WAY ,AND I JUST FELT LIKE GIVING UP.BUT THE TEAM OF PUTNAM ,KUNDERT,AND BAROSO WERE RELENTLESS ALWAYS INSURING ME THAT WE WILL GET THROUGH THIS.THE TEAM ALWAYS DISPLAYED COURTESY ,AND A HIGH LEVEL OF PROFESSIONALISM,AND JOB KNOWLEDGE.NICK KUNDERT IS LITERALLY A MIRACLE WORKER I WILL BE IN TOUCH. THANKS AGAIN
thanks,for all your help in getting the loan.
you went way over and behond in fighting for
thanks so very much can't express how much
we love the house