Great Experience. Thank you so much!
Jason was great and followed up on everything.
We were losing interest in finding a home until we spoke with Phyllis. She immediately worked on our paperwork and wonderfully helped us in filling them out. When we started working in Winsor to continue the process, he made us feel important. He answered questions very quickly, even in the late evening. You have a great team and they made buying a house a wonderful experience for us. We thank you all. MERRY CHRISTMAS!!!
Noel and Rose Castillo
I was very happy with how accessible my Loan Officer(s) were when I had questions. I also appreciated their explanations throughout the process, as I am a first time home buyer and don't always understand the lingo or why things are being done. Overall, I had a great experience and enjoyed working with Veteran's United Home Loans!
It was amazing how everything came together, however this painless process was not by chance.Chris and Emily promoted an experience that embraced communication. A plan was set, and milestones met.Though separated by thousands of miles,they were with me all of the way!
Michael Norris ,Quincy Ma.
We greatly appreciate Brad's effort and time that he put into our loan process. Even though the process took longer than expected due to issues on our end, the loan officer was there every step of the way.
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I would like to personally thank Ryan Ponder for his professionalism through out this process. Whenever I had a question he was there to answer the call. I am forever greatful.
Maurice k Franklin
I had no problem with the loan experience. Mr. Klutz was quite the professional. A-1.
The loan officers went above and beyond to help me out with the purchase of my first home. As I have a very busy schedule at work they were very helpful with helping me get information and explaining every step of the process. We also closed in less than a month. Great job ladies and gentlemen. Thank you again.
Working with Maureen O'Hare was not only a pleasure, but was nothing short of a blessing. She and the Veterans United team were very cordial ad personable, while maintaining the utmost professionalism. I have and will continue to praise Maureen and Veterans United for everything they have done for us.
Jared Ramsey is the Utmost Professional. He knows how to make his clients feel as if they were family. This man deserves a big pay raise. Again Thank you Jared for all of your help.
I was very satisfied with Joel's professionalism. He made sure that I understood exactly what was going on throughout the loan process, thus I was very happy with the outcome.
The team that handled my loan was on top of every issue. Nothing surprised them. They had any issue that came up dealt with immediately. My two point of contacts were Blake Wollard and Andrea Haynes, both were very professional, friendly and helpful. Because of their personal attention to my needs during the process I felt so compelled to let my family and friends know how satisfied I was. In today's business world it seems "quality" customer service usually takes a backseat to handling the "quantity". Thank You, for the wonderful and painless mortgage process.
I couldn't be more happy with the way that Veterans United helped me purchase my new home. Ross was excellent to work with and immediately answered any and all questions that I had. I have already recommended Veterans United to all of my friends.
I felt overwhelmed with the amount of poeple contacting me. It would be better to only have one team member to stay in contact with the customer. I never knew which person to contact and which name to give the Realtor and the Insurance Company. This is not a criticism but a suggestion.
Matt McDaniel and his team offered exemplary service to my transaction. Thanks to all at Veterans United to make my home ownership dream a reality!
Was kept constantly informed of loan progress which was nice. My loan officer, Eric Hermann, and his team were fantastic.
Jose Pagoada is a credit to his profession. Extremely professional and competant. I would definately recommend to anyone!
Damien went above and beyond in his assistance with obtaining our home loan. No matter what the time or situation he was available to answer a question or forward a required form. I am completely satisfied with my experience with Veterans United Home Loans and in debt to Damien for his assistance.
Very professional and easy to work with.
Very professional. Made everything very easy from start to closing.
My experience with Andrew Strubel and Veterans United Managment was nothing short of "Outstanding"! Andy made sure that I was comfortable with the whole loan process and was alway available to address all our questions or concerns. He was the constant professional but with a flair of common familiarity that quickly put my wife and I at ease. He and his support team were great to work with and I would recommend him and your organization to other Vets without a second thought!
Craig B. Best