I’ve never worked with Veterans United before, but now that I have…I’ll never work with anyone else! From start to finish, these guys were 100% on it and had us quickly in the right track to buy our new home. Can’t thank you enough for your great service and for supporting the veterans community. Thank you for your service!!
This is the second time I have bought a house through Veterans United and the second time I've had an awesome experience!
We have been wanting a home of our own for so long now but never knew it would actually be possible! When we decided this was the right time, we knew Veterans United was the perfect fit for us! The personal attention and willingness to walk us through every step of the home buying process made this a pleasant and seamless experience. Big thanks to Max Carratura and Jill Birch for helping us make our dreams come true! Kindest regards, Scott, India, Brodie and Berkley Pietenpol
NFCU was not easy to work with, so I switched to VUHL because they have better customer service.
It is unacceptable that a veterans united representative that wasn't part of the loan process has more information about my loan and whereabouts of my money than my own loan officers!! I respect the rep that assisted me in figuring out my issue but I will never work with Matt and Nikki again and I will be VERY hesitant in working with veterans united again!
Response from Veterans United
Robert,
Thanks for taking extra time to talk me through your experience. Your feedback is a great help in follow-up coaching opportunities and keeping our communication best practices in check. I hope our talk helped ease your frustration and hope you’ll reach out if you have any lingering questions or concerns.
Very best,
Dave, Client Advocate
No issues, the team was responsive and helpful. Thank you!
I can't recommend Veterans United enough. If you are blessed enough to have Jeremy Arnold as your loan officer you are in great hands. We are grateful to be a part of the Veterans United family!
It was truly just amazing the home buying process. The whole team was just great.
I am so very happy and grateful for all the tremendous help Veterans United was able to offer.. The whole team worked well together and communication was always great. I truly appreciate everything and am so very satisfied with their service…
Everyone was extremely personable and helpful with every question I had. All the steps were clear and explained in a clear and concise manner. Couldn’t recommend them more!
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The appraiser is a total imbecile and you should never use them again!
They required a heat source in laundry room adjoining kitchen ,which isn't required by the building code.
Stated the house needed thorough cleaning, but after reinspection, I found dust on nearly all the window sashes and sills. Grease on kitchen backsplash. Refrigerator had melted ice cream in freezer and filthy shelves in fridge
Missed a clear violation of electrical code in that none of the outside electrical outlets are weatherproof. And! electrical lines run to garage in garden hose instead of proper conduit.
Toilet will not flush due to broken chain to flapper valve
Such a super job done by my team.
Had a bunch of spam calls as soon I started working with you
Would recommend to any home buyer but really for first time buyers because they treat you like family and want you to be a homeowner and will make sure that happens! The whole team is fantastic and communication plus step by step process is superb!
Like I’ve already said the team was great they did their job and guided me to do the things that I needed to do. I’am greatfull to be in my own house what’s left to say? Thank you veterans united
