First time home buyer. Andrew Beckett made the process easy. Additionally, used the preferred real estate service and was linked with a great realtor in our are. Thank you for all of the help
Blake Wollard and Andrea Hayes were excellent. They got the process going quickly and took care of anything I needed. Great work. Thanks
Although our closing was a bit of a mess, Michelle Modtland and her team were able to make it work (twice)!
Sustain: My loan Officers (Mr. Matt McDaniel) commitment to the customer.
Improve: Supporting staff communication with the customer.
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Nick Staudanmyer was great to work with he answerd all my questions.Nick was always there when I called. To sum it up I would recomend Veterans United Home Loans to friends and famly.GREAT JOB NICK I GIVE YOU AN A+++++++++++++++++++++ good luck in your career Thanks much KEVIN
Doug Lippman and his team were amazing throughout our lengthy process. They took all changes in stride and were prompt and professional. We are so grateful for Doug!!
Great experience working with Ryan Harrison, he quickly took care of all issues that came up during are loan process. If possible use a Docusign program so that all parties can sign and resign without refilling out forms again.
Overall excellent experience! Great loan officers and always friendly and calming through the first time home buying experience. The only negative attribute was that they never answered my calls, but they would return via email within 24 hours.
Veteras United Home loans was very easy to work with and made our home purchase a enjoyable .
Gary A. Warren
The process was very non promising but hey we are in our new home after all the waiting.
Mike and Josie were outstanding to work with. WE had to jump through a million hoops together and they were there every step of the way. They kept us very informed and did a lot of leg work to make this happen. I would highly recommend working with these two to anyone! Thanks a ton Mike and Josie!!!
I have been in management for many years and worked for several different companies. I can attest to good and poor service. On rare occasions I have caught a glimpse of outstanding performance. Until I started working with United Veterans I have never been involved in service and performance sustained at a level of perfection. All the personnel at United Veterans walk-the-walk and talk-the-talk. Veterans United is the measuring stick by which all lenders should be gaged.
This was my first home and I didn't know the process, but Suzanne guided me right on through. I appreciate everything and I'm super excited about my new home..
Derek Russell was so great!! He made me feel like I was his only client. Every time I needed to ask him a question he knew the answer, every time I called he answered the phone, if not called me back within minutes . Every email was answered within minutes. I hope everyone that works there is as good as he is... If there just half as good, then they would still be great. Derek got my loan processed very quickly and very much hassle free..so I just want to say thank you to everyone there at veterans united.. You all are top notch!!!!!
While we reached the end result of closing on our home it was a long and difficult process. VUHL is good for working with Veterans and is knowledgeable when it comes to a VA loan without any issues. At times Joe Choi was very accommodating and helpful, however we did have some problems with him. At one point he became very arguementative and nasty with my wife but he then did apologize. He also had some words with our realtor for an oversight that happened due to some miscommunication between the builder, Joe and our realtor. Joe was always courteous with me but I was not happy with the two instances between him and my wife and also my realtor. We also had a few issues with the loan and I felt that Joe should have worked harder at trying to resolve and research a better resolution to our issues. Had VUHL not had all our paperwork, we probably would have gone elsewhere to secure our VA loan.
This was by far the best place to get pre-approved and then really approved. I have no doubt that anyone can have a great team on your side. I am very happy now that I will not have to move again. the house is mine. Thank you all.