Overall the experience was good Holly and Brittany were amazing with answering questions. If I’m going to be honest there were a few things we had asked Matt about that were overlooked such as needing a water test with our home inspection And what certain closing costs were so we could make sure we had the proper amount at closing. It ended up okay in the end and they credited us for the water test. But being a first time home buyer and not know the direction we’re supposed to go in you definitely rely on the lender to answer anything your unsure about. That’s not to say I wouldn’t recommend veterans united to others they definitely are a great team of people and everyone is human, however, I feel like my personal experience wasn’t as great as others who had recommended them to me.
A little over four years ago, my parents purchased the home thru Veterans United…due to my dad’s visual impairment, I had to help him thru the process at that time and I couldn’t have asked for a better experience then…my mom passed away in June of this year and my dad moved into assisted living last month, so my husband and I decided to purchase the home from my dad so he could use the proceeds to help cover the cost of his continued care in assisted living…once again, we couldn’t have asked for a better experience…Derek Harmon was more than just lender…during this emotionally challenging transition in our lives, with regular “check-ins” just to see how we were doing, making himself available to answer my (many, MANY) questions, whether they were applicable to his particular role or not and/or pointing me in the right direction for those he wasn’t able to answer…he was a “lifeline” for me throughout the entire process!
Cindy was amazing she got us through on the last few days it looked like we weren't going to close but she made it happen!
The process of buying a home is always stressful but I have purchased 2 homes with Sydney as my loan officer and I cannot say enough about how great she is. She made everything 10 times easier and made closing on our new home possible.
Brian and Heidi were great to work with. Always kept me updated on what was happening and worked great with my local realtor as well.
This property turned out to be extremely complicated with several unique issues that came up. The team at Veterans stuck with us, always trying to figure out how to get us to the finish line. They stayed in excellent contact with us to keep us informed as much as possible. We got there and got signed and closed! Many thanks!!
This has been my third home buying experience and second time using a VA loan. I felt that of the three this has been the best experience I’ve had so far. The level of support really makes you feel confident through the experience.
Veterans United makes home buying a breeze. My new home was months delayed while interest rates continued to increase by the day. Rett and his team were able to keep our rate locked throughout the process saving us thousands of dollars. 100% would recommend to anyone!
Andrea, Mia, Nick, Cassidy and Charlie made my experience buying my first home a very easy and enjoyable process. The horror stories that come with home buying never came up during my experience thanks to a kick a** loan team.
Everything was handled quickly and professionally. I’m sure they are handling multiple loans but I still felt like I was a priority! Any Veteran buying a home, I’d highly recommend Veterans United!
The team was great to work with and let me do things at my pace. No pushing or harassing like some of the others I tried to work with.
Buying a home can be stressful. Veteran United made it stress free. Outstanding job.
I couldn't be more impressed. For a first time home buyer, everything was clear and easy. I felt very informed throughout the entire process. I will definitely be using Veterans United in the future.
The process was amazingly quick and easy!
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Very knowledge and quick to help us understand the process. Very attentive to our needs. Great personalities and caring!
I’m happy with veterans United. This is my 3rd house with this lender.
Team was excellent and extremely helpful. The gift of the personalize whiskey glasses were perfect. Thank you for everything!
