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Page 1999 of Unfiltered Reviews from Our Homeowners:

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4.5 / 5
Would Recommend

Matt was Fantastic and helped to keep the process smooth and simple. He also had a great personality , which made it very easy to communicate with him. Matt and Whitney were both spot on with their information and communication with my home builder. They both helped to answer any questions or concerns without any negative feedback. Professionals!!!

4 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend

Ute, was so helpful and made the whole process very easy. I loved working with her and had a lot of fun at the same time. please know you have a wonderful lady working for your company!!!! Thanks for helping us buy our new home!!!
Ruth Ann Stedeford and
James Stedeford

5 / 5
Would Recommend

Scott was amazing to work with, he made the whole process seem effortless on my end although I'm sure he and the rest of the VA crew hand their hands full I had no issues at all even after he told me that the real headaches start when we put in an offer, there were never any headaches I'm sure due to the fact that he and everybody at the VA know what they are doing. Thank you for making the purchase of our first home absolutely perfect!

5 / 5
Would Recommend
5 / 5
Would Recommend

The only complaint I have is with the Title Company representative that was sent to our house for closing. She seemed to fumble through the paperwork and wasn't sure on some of the paperwork where and how we were suppose to sign. She had to come out a second time for us to resign some of the paperwork and she was still confused about what we were suppose to sign. That experience made for a stressful closing on an otherwise stress free refinancing of our home. She also made me fill out the survey while she was sitting in front of me and when I asked here if I could fill it out and mail it in, she said she had to have it back before she left, that makes for a awkward situation when you don't feel you should be rating her with high marks.

5 / 5
Would Recommend

Ms Ute is an oustanding loan officer and I did not have any hard time processing all the paper works needed. That's the reason we were able to buy the house in a timely manner/ within 8 weeks or less.

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5 / 5
Would Recommend

Veterans United helped me with every single step of the way to get my home loan secured! I would recommened them to everyone!

5 / 5
Would Recommend

Lauren Begley went over and beyond what I would have ever expected. She help me get my signed affidavits filled out correctly and she watched over ever detail of the loan process.

She was a delight to work with... She is worth keeping happy.

Mike & Marcia Gordon

5 / 5
Would Recommend
4.5 / 5
Would Recommend

My experience with Veterans United Home Loans was very positive. Each individual I worked with along the way was very polite, professional and helpful. A special Thank You to Justin! He had to deal with me the most, and I was feeling quite a bit of Anxiety after the appraisal came up short on the house I wanted. Benny from Remax was also very hard working and understanding. I am now in the home I wanted thanks to everyone's efforts.

5 / 5
Would Recommend

I could not have asked for any better service! I began the loan process as I was leaving for my two week Annual Training and was able to complete all necessary documents via email, fax, and scanner. I never had to wait long for a returned response whether it be email or phone call. My loan officer and his assistant were on top of things and I was able to close in just under 30 days! I can honestly say that NOTHING has ever gone so smoothly!

5 / 5
Would Recommend

Home ownership is a dream that all Americans share as a part of our pursuit of happiness and prosperity. It has been a long challenging road for my family and I to realize this dream. My represenative in the DSA has not only been merely a person on the other end of the line for the last couple of years he has been so much more. His name is well know in our house hold and our through out our extended families. Before I came to VU I had spent years looking for some one who would really help me utilize my VA home loan benefits I had tons of credit issues in my past and most lenders would pull m credit report and in a very professional manner effectively say; sorry bout your luck kid try again in 7-10 years. This is not what I got with VU! I was mentored along the way to reach one of my life's goals, home ownership. Through the trials and tribulations that home buying brought Chris was there to help when we needed him for anything. If all people served thier customers the was that I have been any veteran past present or future would be proud to say that VU is standing on thier side as a part of the brotherhood and not some institution attempting to reel in a cash cow. I exend to you a Bravo Zulu for a job well done!

5 / 5
Would Recommend

Excellent group of people to work with. They find ways to make things work for you.

5 / 5
Would Recommend

I closed less than a week ago and i already referred a newly retired vet to Brandon Crites and his team because they are absolutely amazing

4.5 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend

Great job Mike and Juliana. Thank you very much, I love my new home.

5 / 5
Would Recommend
5 / 5
Would Recommend

Very pleasant individual; Will definitely recommend him because of his dedication to his job and customers

5 / 5
Would Recommend

Mrs. Rachel Bruce and Mr. Mike Patzius are extremely helpful and professional. They are not only 100% business, but they also make you feel like you are their number one priority. I know that they must have several loans to work at one time, and yet they took the time to make sure that they got to know my wife and myself. I did not have to repeat myself all the time like one has to do sometimes when dealing with large businesses or businesses that deal primarliy over the phone. They remember what you tell them the first time. I would definitely say that they are a credit to your organization.

4.5 / 5
Would Recommend

I appreciate all the help and support from Vetrans United Home Loans. I just receintley returned home from Afghanistan and am a proud veteran. VA home loan really helped me out getting into a home. I appreciate All the help and support my loan officer and her assistant Lauren Schmur rendured to me in finding a home. I am a happy customer and would recomend the program to any of my fellow comrads.

4.5 / 5
Would Recommend

GREAT SERVICE,GOOD WORKING WITH PEOPLE THAT KNOW THEIR BUISNESS

5 / 5
Would Recommend

Shane and Molly exceeded our expectations in terms of professionalism and overall process. Thank you for helping us achieve our dream.

5 / 5
Would Recommend

Quite possibly the best customer service that I have received from a company in a long, long time. My initial processing began with Matt Murphy as my loan officer. He was fantastic, and I was very impressed with him. During my home search, I found a house in a neighboring state, which required me to switch loan officers. Matt turned my file over to Kevin McMillen, who was equally as impressive, and quickly got me squared away with his team; he was superb. Taylor Clark was also great to work with--quick to respond to my emails, and processed everything at light speed. Overall, my experience with Veterans United exceeded my expectations by a long shot. Great Work!

5 / 5
Would Recommend

I am a first time home buyer and Kevin McMillen completely assisted me in all of the decision making and offered professional advice which I belieave I could not have received anywhere else. Thank you for supporting those who have served in the military purchase homes and thank you for all your company does.

4.5 / 5
Would Recommend
5 / 5
Would Recommend

Being a former member of the National Guard, I didn't even think I would be eligible for a VA home loan. I was pleased to find out I was eligible and could provide a home for my family. After submitting all of the paperwork and records, I was equally pleased with the support I received from Don. Don was both responsive and informative, keeping my abreast of every step in the process. He was patient with me and provided good advice on when to lock in a rate, to a very positive result. I really am happy that our realtor suggested Veterans United. You guys are the best!

See all 66,715 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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