Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

389,915

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 389,915 unfiltered, unedited reviews

Starting on Page 2013 of 12928. Return to Page 1 »

5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend
headshot image of Kyle Buettner

Loan Officer: Kyle Buettner

NMLS# 1927309

5 out of 5 Stars
Would Recommend

Great buying experience overall. Jarvis, then Dan and his team were spectacular. Every step of the way they always found time to address my concerns and answer my questions.My agent Rebecca was also amazing. Very impressed with her as well.

headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
Would Recommend
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

The whole process with Veterans United was very smooth, and painless.

headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

4.5 out of 5 Stars
Would Recommend
headshot image of Sam Carmack

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Cynthia Diaz

Loan Officer: Cynthia Diaz

NMLS# 1483854

3 out of 5 Stars
Would Recommend
headshot image of Shawn Workman

Branch Manager: Shawn Workman

NMLS# 169957

4 out of 5 Stars
Would Recommend
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend
headshot image of Michael Kane

Loan Officer: Michael Kane

NMLS# 2295187

5 out of 5 Stars
Would Recommend
headshot image of Colten Crowder

Loan Officer: Colten Crowder

NMLS# 1891929

5 out of 5 Stars
Would Recommend
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend

Derek and his team where fantastic thru the whole experience.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
Would Recommend

The process from beginning to end was pretty seamless! Our purchase was in a rural area with 6 sellers located in multiple states. The entire team stayed up to date, communicated and knew what was happening at each point of the process. They reacted promptly to delays from the selling side that pushed our closing out to 70 days from contract acceptance with immediate notifications, documentation and follow ups. We have bought and sold properties in the past with other companies, but never this complicated. We always felt the stress when anything went wrong and had to jump through hoops to make it all come together. With Veterans United, we barely even felt all the problems and turmoil from the sellers side. I feel that this endeavor was extremely challenging and from my experience, other companies would not have handled this well.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

4.5 out of 5 Stars
Would Recommend
headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
Would Recommend
headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

Ready to see for yourself?

Experience first-hand why 305,859 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

The process was seamless and timely! Everyone on the team helped to keep us on track. Thank you VU team!

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

4 out of 5 Stars
Would Recommend

Veterans United far exceeded my expectations as a first time home buyer. I did not expect the process to go as quickly or as smoothly as it did, but my loan team made it happen!
The only critiques I have are:
1) the underwriting process seemed to never end. This doesn't seem to be a unique issue to Veterans United as many people warned me this would happen. I know underwriting is an important part of the process but being informed of deficiencies in paperwork in one session rather than a document per week would have made this process faster.
2) There seemed to be a bit of blame game when it came to reasons the process was not going so smoothly between the real estate agent and the loan team. I understand it can be difficult to synchronize a team under short notice, but having clearly outlined roles/ guidelines may help alleviate those stresses.
Overall, I had a great time with Veterans United and will be recommending them to any of my friends from the service when the time comes for them to purchase homes.

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend

I am immensely thankful to you and your staff for their outstanding efficiency in helping me apply for and get a VA loan for the house I wanted to buy. Not only were they efficient, they always were polite to me and that boosted my spirits during a difficult process. My lead "helper" was Ms. Getz and she is a wonderful asset to your team.

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

4.5 out of 5 Stars
Would Recommend

Whole team was a Dream Team.

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend
headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

0.5 out of 5 Stars

I did not care for company's b's on exquisite poa nor did I think I should be penalized for high insurance and bump in closing cost and once they got their money on no money down loan from VA they disappeared. Revenge of the nerds at its finest as the company is like the nerdy kid ib class who needed clarification on the simplest question in math of 1+1 always trying to make 3 when its 2.

Response from Veterans United

Rachel,
 
I’m really sorry your recent experience fell a bit short of exceptional. If you’d like to discuss your recent experience, Derrick from our Client Advocate plans to reach out soon if he hasn't already. We are here to listen and learn what we can do better moving forward.

We sincerely thank you for letting us serve you just the same.

Wishing you the very best,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

4.5 out of 5 Stars
Would Recommend
headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

More Reviews

See all 389,915 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: $0 Down VA Home Loans
2,620 Veterans started their online quote today.