Veterans United made our home-buying experience easy from start to finish. Our loan officers were always helpful, responsive, and kept us informed every step of the way. We’re incredibly grateful for all their hard work and for the thoughtful housewarming gift. Thank you for helping our family get into our new home!
To whom it May Concern, June 15, 2026
My wife Marjorie and I would like to Thank the staff of Veterans United Home Loan very much for accepting us to refinance our home mortgage through you. I was quite impressed to receive a txt call and email after filling out an online application from
MS Jen Huppert introducing herself to be the agent handling our application. we received and immediate quote on the same evening that same day and compared her quote with 3 other lenders. We like her quote because it gives us more breathing room from the old one, so we proceed to go forward with her. She was meticulous on her instructions, directions and guidance getting all our documents submitted correctly in a timely manner. She was very professional and new her job well, she has shown great tact and communicates very respectfully to myself and my wife which made us more comfortable with Veterans United. if we ever run into families and friends trying refinance their homes, we would gladly recommend Veterans United and contact MS Jen Huppert. A big Mahalo to VU.Semper Fidelis
MB Floresca USMC retire
I recommend Veterans United to anyone wanting to purchase a house. I had a great experience with Rusty Burney from beginning to end. It took me over a year to find the perfect house and Rusty kept in touch with me and resubmitted my paperwork to keep me in an active status while I was house shopping. I could not have asked for more or better service. I was pleasantly surprised that my loan is with Veterans United and not sold to another mortgage company. My wife and I are very grateful homeowners thanks to VU!!! YAY!! Thanks, Rusty & Team!!
Nick and his entire team are truly exceptional and I'd recommend them to all that have served! They made the entire process easy and are always very responsive and helpful with any questions you may have.
We had not purchased an existing home in 25 years; our last home was built and there is a big difference. Also, times and rules have changed and I cannot say enough about how the combination of technology and people made us feel as if VU was with use every step of the day. There was give and take across the board and we are so very happy with our new home, which was purchased as our retirement home, we are grateful and thankful. Will recommend you to anyone who asks. We could not be happier at this point. Thank-you.
The team I had made it a smooth transition, outstanding job!!!!
Tommy was hands down an incredible person and resource for us through this refinance process. We cannot imagine anyone possibly being better.
We purchased our first home and could not have done it without Veterans United! The entire team, especially Kevin Reichert, the process was painless and gave us our dream to put down roots as a military family.
My recent home buying and closing process with Veterans United loan team Jon M, Kyle B, Jason M, and Leslie G was absolutely seamless and I couldn’t be happier!I was in the home buying process with navy federal loan team and under contract to purchase a property. Navy fed messed up my loan file, didn’t issue disclosures, and didn’t collect documents from me in timely manner, were unprofessional by not responding to communication within a couple of business days, and pushed the professional boundaries in the cash to close negotiation by asking for a large downpayment last minute even though I was using a VA no downpayment loan. NF caused total chaos and the seller and I to miss our closing date. On closing, day navy fed loan team was not reachable and my real estate agent had to extend the contract closing date by 4 weeks!I contacted Veterans United that day and the loan team stepped in immediately to rescue the deal to close on the new date and they gave me a pre-approval letter the same day I reached out to them. The Veterans United process was fast, seamless, and respectful of the agents, sellers and my schedules. Jon M, Kyle B, and Jason M, Leslie G got all my required documents on time, were extremely responsive to my real estate agent and I by email and phone communication during the entire process. We closed on June 12th and this was the best loan closing process that I have ever had. This was due to Jon, Kyle, Jason, and Leslie’s timely professionalism and VU process of collecting required documents in the online portals and expediting them to the underwriter. When the underwriter needed more information Jon, Kyle, Jason, and Leslie, kept me updated in real time allowing the decision making process and closing process to move forward at lightning speed.I highly recommend Veterans United and the loan team Jon M, Kyle B,Jason M, and Leslie G. Veterans United is the only VA loan provider I will use. Thank you!
A very efficient process. David answered all of our many questions and showed great professionalism and patience with us.
