My whole team was amazing and I would recommend to anyone!
Tommy P. will never forget his experience working with me ("The Crazy woman in Alabama!") I jokingly told him, that, once we finally found a home, he would miss me, not calling 3-5 times daily!
I absolutely LOVED my experience with veterans united! Erin was such a complete joy to work with and I just can’t stress how wonderful her personality is! Her kind and enthusiastic spirit was so motivating and lifted my spirits for sure. Thank you Erin!!! I was blessed with such an amazing team. ❤️
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Kala Booth was my loan agent. She was excellent. She was on top of everything. She was a great source for movers, insurance, etc. The checklist and to-do list were great tools.
I really appreciated Veteran United and especially Steve Schuh, my loan officer, on my journey to buy my first home. It was a very easy and pleasant process. Words are not enough to say how much I want to thank them!
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Dane and his team are fantastic and I recommend them to everyone.
My team made this home buying experience very easy and straightforward!! Everyone was friendly, helpful, and attentive when I had questions.
I will tell my friends about how easy it was to contact them all the way up to closing. They made my home buying experience amazing during a global pandemic! Through a retirement, transition to civilian from military, and loss of a grandmother, this was one thing I didn't have to worry about. My daughter and I or very happy in our new home. Thank you VU!
They take to long and lots of problems
Response from Veterans United
Hi Willard,
I’m sorry to hear this and understand how frustrating delays and ongoing issues can be. That’s not the experience we want for anyone. If you’re open to it, our Client Advocate team would like to learn more and help where we can. You can reach them at 1-800-212-5200 or ClientAdvocate@vu.com, Monday through Friday from 9 a.m. to 5 p.m. Central Time.
Sincerely,
Claire S., Client Relations Manager
Our Team was very nice and helpful throughout the whole process. A special thank you to Aaron, April, Vicke, Brandon.
