Shawnee proved to be top notch. She was thorough and efficient during the lending process. I felt comfortable the whole way. She answered all questions in a manner i was comfortable with and kept me posted. A big shout out to her and her team. Thanks for making my loan process a pleasant journey.
Everyone was great!
I absolutely loved how catering everyone was through this process. I LOVE MY LOAN OFFICER AMANDA DUSENBERRY!❤️🫶🏽 So blessed to have had such an amazing team! Thank you VU!
I loved the website and app. They were easy to use and very user friendly. The videos were great! Keep up the great work!
I didn't see Katie West mentioned here but she was an amazing part of my team as well. She too had a very positive, upbeat attitude. She kept me informed of everything that was going on throughout the process once it was turned over to her. She was the first on to give me the great news yesterday.A gentleman name Levi was a great help during Katie's brief absence.Let's talk about how user friendly the website was. Wow, it was very simple and extremely informative. Everything you signed or read you could view in the documents tab. It was amazing how the reps interacted with the website. If they mentioned a document it was there and ready. There was no waiting around or issues that I ecountered from start to finish.
The Veterans United team was on top of every part of my home buying journey
I was so nervous to buy my first home but my veterans united team made me feel so comfortable and confident to buy my first home. They were with me every step of the way, and I can't wait to move into my new home!
Buying our first home was made easy by Sam Yoo and his team at Veterans United. Their knowledge, availability to answer my hundreds of questions and most importantly kindness went above and beyond what we ever expected. Thank you so much for helping us get our small slice of the American dream!! God Bless you all.
Awesome group of people! So thankful I was able to have them and all their amazing help!
'THANK YOU Veterans United for being there for us veterans
Veterans United made the loan process easy for me. They were always willing to help with any questions I had.
Would absolutely recommend to anyone looking for a home. Will be using Veterans United again in the future. Additionally, our personalized gift left us speechless. We could not have asked for a better experience.
I was a new home buyer, very nervous about doing any of this. Their team made this very easy and took the time to over explain when I asked them too. Very professional!
We had a great experience with everyone we worked with in or connected to veterans United. Except for the process of underwriting. This was our hardest, and biggest headache of the whole process.The reason being is because we had at least 3 different underwriters working on our paperwork and they all wanted or “required” something different that the other did not need. Which caused delays in getting new documents because as soon we would meet the “requirements” of one underwriter, we would get a new underwriter and they wanted something else entirely.We had a great time with all others involved, but because of the headaches, and so much stress that was caused by the underwriting team I had to give the rating above as I did.
Loved the little gift basket they sent us! They were also very patient with us through the whole process. :)
Excellent people ans service. Very glad i went through Veteran's United to purchase my retirement home.
Veterans made buying a home a pleasure.
Sean, Vickie, Melissa, and Ashley were outstanding in keeping me in the loop at every step. The home buying process was made simple and this team is a true asset to the Veterans United company. I've had a great experience, and I really hope I get to work with you all again someday!
