I really appreciate the extra effort Ryan went through to ensure my approval. He was very informative and made sure I understood what was needed or happening.
I would like to thank Bill for all of his hard work and diligence in working my home loan. Sometimes, life can be a little trying and you doubt that people like Bill still exist in society. Thank you for going out on a limb (I know you did) and getting me to closing. You are awesome!
I would like to extend my gratitude and wholehearted endorsement of Veterans United, and specifically, Brandon Crites and Cameron Hofmeister as they helped me and my family to finally realize our dreams of home ownership. I grew up around real estate, and know full well how exhausting, delicate and tedious home financing can be. Any trepidation that I felt was quickly dispelled thanks to the professional and personal attention of my loan officers. Brandon and Cameron were always patient and quick to respond to any questions or concerns. Without them and the other professionals at Veterans United, I dare say that the process would not have been as simple or as fast. Thank you all for all that you do to honor our veterans. I would highly recommend Veterans United to any veteran looking to purchase a home.
I was disappointed that on the closing date there was no representative from your company at the closing table to guide us through the many complicated papers we had to sign. I also thought it was inappropriate for my representative to speak to the sellers agent about my case, I will never know if any personal information was disclosed during the conversation, the representative even called me in the sellers behalf asking about the closing date and time. My real state agent told us that is really unusual behavior and unethical. Ashleigh was very helpful and always answered emails and phone calls otherwise, however that incident made me rethink my ability to trust the company.
I was greatly impressed with the whole "buying a house". Ross made it easy to get preapproved and Matt was Great. Thanks all for your hard work! We love our house!
Andy was great. Kept me informed on everything all the time.
Doug and his team are incredible. I switched lenders mid-loan and needed it closed in 30 days, a tall order to be sure. Doug Lippmann and his team (Michelle and Gentry) were more than up to task and squared me away in a fast and professional way. I highly recommend them to anyone looking to buy a home, they make it easy!
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The agent that was recommended was the best you could ask for
Communication is a crucial part of any business transaction. I was never kept up to date and phone calls were rarely returned almost causing me to move on. In the future if you can stay in contact with all parties involved and inform them of what they should and should not do, it will definitely make the transaction much smoother and less stressful.
Jason Etters made me very comfortable from the first day he spoke to us about the home buying process. His servce was a excellent and outstanding . It was hassle free and very informative. I also want to commend his assistant Danielle Davis for an outstanding performance. I would recommend them both to anyone who want to purchase a home. Thank You Very Much.
I think everything went pretty good overall... My loan officer was good till the end of the loan I really need him to call me back in a more timely manner and my closing date was moved twice causing my to live out of boxes for 3 weeks. But overall I would recommend veterans united.
Abdolutely professional support, start to finish from Derek and the team. They were all very responsive to my questions as well as quick to notify me of any requirements so that I could manage them in a timely manner. Made buying my first home a breeze.
I would recommend the united veterans team who guided me thru the entire home buying experience. The team was very knowledgeable and prior to me continuing to the next phase, I was briefed as to what was going to happen and by whom. The initial phase was smooth, next phase there seem to be some duplicating of the same documents being obtained. Beyond that, I found the entire process very speedy, and above all very courteous and professional. Thank you for a job well done.
Derek was wonderful keep me upto date and got all the info from and everyone else. I can not says enough nice things about him and your company!!
THANKS YOU SO MUCH!!
The closing was flawless. The manager who handeled the closing said that the documentation from Veterans United was very organized and without error which made her job very easey. The closing was complete in 45 minuts.
A very special thanks to David Munns and Molly Parker for there level of excelance and assuring us that our dream home was going to become a reality.
we had a bad time with the closing it was to close on the 18th of April we did not close until the last part of may
We are extremely satisfied with our loan officer Brent. He kept in touch and let us know everything going on. It was wonderful knowing even during the times they didn't need contact with us he still emailed and let us know he is there and gave us confidence everything was moving in timely manner. All said and done it was a completely stress free transaction. We couldn't of had better service!
Our loan officer and his assistant were great to work with. They where prompt, efficient, and gave us regular updates on where we were in the process of our loan. We highly recommend going through Veterans United Home Loans.
I found VUHL on Facebook after attempting to get a VA Home Loan from 4 local 'VA Specialists'. From the very beginning, when Ashley did my intake, all the way until I received my Clear to Close from Jon, I knew I was dealing with a professional, knowledgable, and communicative team. Beyond our own happiness with the VUHL team, both the selling AND the listing agents commented on how smoothly and quickly the process went. We were Clear to Close in 34 days, a full 2 weeks prior to our scheduled closing!
Your marketing team should really put an effort into the Cincinnati market, because there is a HUGE veteran presence here, and I have only heard of 3 VA Loans being done, including our own. Maybe if some contact packages went out to the local recruiting offices, because they get all the info on separating service members?
Outstanding follow up, response time, professionalism, curtious, caring and easy to work with. Mitch Casteel was AWSOME. Thank you.
The Staff @ VU were Patient, Courteous, Knowledgeable, & communicated w/ us very well.
Matt Lucas was absolutely fantastic to work with. We came into this knowing very little about buying a home and were a little nervous. He explained everything step by step, always returned emails and calls quickly. We will definitely recommend Veterans United to others!
Everyone we dealt with at V.U. was very helpful, patient, and professional. They made our home buying process easier than we imagined.
Thanks Much, Nick and Laura Frederick