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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,087

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 472,087 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Cindy does not just manage your loan through closing then good bye, she is there for the length of the loan. It is very nice to have some one there, and someone that actually cares makes it even better. Thank you.

headshot image of Cindy Tolster

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

The underwriting was a bit lengthy but I think I understand that this is a process that has to be gone through my biggest frustration was trying to get the documents asked for sent back in that trying to take pictures of bank statements that came out fuzzy and having to retake them 20 times before they finally got through it was pretty frustrating but that wasn't your fault. Overall the general experience of the people I work with were absolutely exceptional and wonderful constantly reaching out to make sure we were well taken care of. Periodically sending an email or phone call to take my pulse to make sure we were happy I tell you I can't thank you guys enough for handling this.

headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
Would Recommend

Quick responses. Fast to answer all my questions.

headshot image of Sam Carmack

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend

Great work, great team, couldn’t ask for more.

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
Would Recommend
headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

The Veterans United team was amazing and helped make the home buying process easy.

headshot image of Joseph Sepulveda

Senior Loan Officer: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Would Recommend

On behalf of my wife and myself, thank you for tremendous professionalism and promptness- A wonderful experience with Veterans United

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

4.5 out of 5 Stars
Would Recommend
headshot image of Anthony Tewogbade

Loan Officer: Anthony Tewogbade

NMLS# 1860190

5 out of 5 Stars
Would Recommend

The Veterans United team did an excellent job in finding me a house and process is a lot easier than I thought. They make life easy!! I’m completely satisfied with their service.

headshot image of Anthony Tewogbade

Loan Officer: Anthony Tewogbade

NMLS# 1860190

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Amazing team, did an amazing job lickety split! I would highly recommend vu!

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars
Would Recommend

Great team!!! Thanks!

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend
headshot image of Miranda Phillippe

Loan Officer: Miranda Phillippe

NMLS# 2486151

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

Great job guys!

headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

5 out of 5 Stars
Would Recommend

My husband and I couldn't be more pleased with the our home buying experience. From the first consultation to the final approval, the team was not only professional but also incredibly patient, thorough, and supportive throughout the entire process.They took the time to explain all of our options in clear terms, answered all of our questions (no matter how small), and kept us updated every step of the way. What truly set them apart was their commitment to making sure we understood everything, ensuring we felt confident with each decision.Their attention to detail, transparency, and personalized service made what could have been a daunting process feel easy and smooth. We are so grateful for the hard work and dedication of the team, and we wholeheartedly recommend them to anyone looking for a trustworthy and knowledgeable mortgage lender.Thank you Veterans United for helping us make our dream home a reality!

headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend

Casey was extremely friendly and helpful! I would work with him again in a heartbeat! We got our preapproval almost instantly and closed on our house in less than a month. Everything was very quick and easy!

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

4.5 out of 5 Stars
Would Recommend
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
Would Recommend
headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

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5 out of 5 Stars
Would Recommend
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

My team made the process of buying a home go smoothly and with the least amount of hassle. Everyone was friendly and professional. As a veteran I was made to feel appreciated.

headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

5 out of 5 Stars
Would Recommend
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

4 out of 5 Stars
Would Recommend
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend

I worked with Derek and his team for a while due to my particularly unique situation and they were with me to help every step of the way. Couldn’t have been happier about how easy they made it and their level of patience.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

4.5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

More Reviews

See all 472,087 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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