The customer service was awesome.
Seamless, professional, thorough and most importantly patient during the entire process...
My Realtor Ms. Rose Melton was very Professional and worked hard with Veterans United and the team. Thank you Ms. Rose Melton for everything that you did to make it possible for Bunga and I to be living in our Dream Home!
I came back to Veterans United for another mortgage without hesitation, I would and will pass on my highest recommendation to this team for any of my veteran friends looking for a mortgage.
I really appreciate the app making it an easy process to complete documents as well as the group text between the staff at Veterans United. Definitely a much easier process than I could have imagined.
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Everyone was nice and always willing to help with any problems.
They did a great job! Use them they get it done! Chuck Gustwiller USMC 1993-1997!
Do not use the va appraisal that was used on my close. They were slow, did not communicate anything, and did a poor good at inspection of the house(for the va appraisal process). Besides that everyone else that I worked with was great, helpful, communicated well, and all worked together to close on my new home.
Amazing communication and knowledge
I could not be happier with my experience with Veterans United. When I say they made my dreams come true I truly mean it.
Would recommend veterans united to all veterans, easy process with unparalleled support, doesn’t get any better.
I’ve used Veterans United for multiple transactions, and I’m always so pleased with their service. Billy Jones and his team are phenomenal, professional, and so incredibly efficient. They set the gold standard and I’ve yet to see it matched. Billy is simply my “go-to” loan guy. When I have any home loan needs or questions, I just call him. Nothing gets past him, he’s adaptive and sharp, and I know I’m in good hands. He takes the time to work through every question and concern I throw at him, always patiently walking me through the process.
Excellent customer service! A++
Thank you so much for always taking care of us!
My veterans united really exceeded my expectations and made my home buying experience a great one
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Veterans United successfully makes a potentially stressful home buying journey into something that's smooth and painless. They are there for you every step of the way to walk you through each task with your comfort in mind. My Loan Officer, Billy Jones, was immediately accessible to me through phone, text, or email from pre-approval all the way to closing. My questions were always answered without delay. The Veterans United website adds to the simplicity of the entire process, notifying you of your tasks and giving you everything you need. The whole team has my gratitude for the effort they put forth on my behalf to get me into my dream house. Thank you!
I would recommend VU to anyone trying to buy a house. The loan team worked tirelessly to make sure my wife and I were set up for success.
Veteran's United, and with Ben Rutledge and his team, Made this whole process very very straightforward and even simple, with the integrated and streamlined online options on their site, putting everything in one place and easily managable from my computer at any time, and continuing to provide my family and I everything I needed to make informed decisions at every stage of the process with no strain or confusion at any point, despite little to nothing about this beforehand. I had the very real sense of Veteran's United working to our benefit above all else, and I intend to continue working with them wherever possible, going forward, and gladly.
This experience buying a home thru veterans united was the most pleasant experience and easiest of all the homes I have purchased.
My loan team was great. Available for a conversation at any time. Answered questions before I asked them and overall just easy to work with.
The whole experience was amazing I had bought a house 20+ years ago and it was a terrible experience no communication until a few days before closing and I about walked out the day I signed the papers. This time was well informed and was updated weekly sometimes several times in a week. I highly recommend Cory and the team, the gift box made a big impression also made me feel like I wasn’t just a number. Thank you all very much
