My loan officer, Tina, always was so reassuring and calm during the process. It made me feel confident that all was well. You have a good one there. Allie was also very helpful. Kudos to the team.
Zach did an outstanding job walking me throught the home-loan process. Give this man a raise and promotion!!
Blake and Tyler and there staff were simply outstanding. They faced many road blocks over the 60 days it took us to close on our home. But because of their professionalism we were able to close on time. My family and I will always be indebted to them!
very professional, friendly, and prompt
Excellent experience! I first worked with Jimmy and then Joe, both were very helpful and knowledgable. I always felt well informed and my questions were answered promptly. My experience with VU was so positive, I would definitely recommend them to anyone looking for VA financing!!
I personally think that my loan officer ( Joel Gigler) is an exceptional employee. He went above and beyond his responsibilities . Joel has excellent response time and always answered all off my questions. I truly believe he is a serious asset to VU loans.
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Our loan officer worked with us to secure the loan in the time we needed it done by. Thanks Adam
I went through a very nice and easy process with mr reeves, he is always there with answers. He gave me results and he makes it happen.
I recommend not to change anything. The entire loan process was easy for me and whenever I had questions they were answered with a quick response. Thanks for everything.
Excellent Service! Casey is a great asset to VU. My wife and I enjoyed working with him. He is very professional and committed to customer satisfaction. I will recommend him to my friends.
VUHL was a poor choice that boasts years of experience and making the home loan process easy and enjoyable, my experience was far from that. I spent an average of 2 hours a working day trying to track down all of the ridiculous requests and paperwork that the VA and VUHL requires. I should have used an FHA loan. I would not recommend them to anyone. As a first time home buyer I thought my inexperience was a crutch, turns out I had to do all of the work myself and now feel like a pro when it comes to originating a VA loan. VUHL was the worst home buying decision I could have made. Instead of locking in my interest rate the first time I asked, they made me choose the float option and it rose 3 points before I could lock it in. Thanks VUHL!
Matt and his team did an excellent job throughout the loan process. I was well informed and up to date during each stage of the loan process. Thanks to Matt and his team for all their hard work.
Rick Bridgman and Austin Soendker are two of the most efficient and courteous professionals we have dealt with in the last ten years. As a Veteran no one has ever been as respectful or helpful as these two. We could not asked for things to have gone any. We have already started recommending your firm and this team to others. Thank you for helping make our dreams come true in our new home.
Blessings to all!
David and Peggy Christensen
justin Naiper was not very prompt at returning calls or email. he also did also did not make us aware that there was a problem with our tax returns until three days before the loan was due to close. he told us to get our own transcripts and email them to him. Thiss was very rude.
Both VUHL representatives assigned to our loan did an outstanding job not only with communicating with us but also providing the necessary feedback that made this experience a pleasant one. We would definitely recommend VUHL to any veteran considering on purchasing a home.
It was a real pleasure working with Scott Ratliff. He was so patient and kind every time he spoke with us. He took the time to explain in detail every option we had and its effect on the loan and every phase of the loan. He was always so upbeat, helpful, and positive. How refreshing! You have a very special loan officer there. I doubt you will ever find anyone better. Please give the man a big raise. No one deserves it more than he does!
lee sattler did a great job. very friendly and personable. also for my loan done on very short notice.
Cody Gilbow and Holly King were the answers to my loan problems. Their expertise patience and fast actions allowed me and my family to purchase our first home in Bakersfield California. I was so impressed that I have been a walking and breathing advertisement to my fellow VA brothers on who to contact when they need to purchase a home.
The entire process was very enjoyable and informative. From time to time contact was the only issue. My recommendations would be to also have more first time buyer info via email or mail. Things such as payments (we really wanted ours to be set up twice a month), vocab, and so forth.