Charlie and his whole team were great to work with, very knowledgeable and and professional!
smooth process
VU was amazing! Amy was there with us through all of the process.
I really enjoyed working with Charles, he walked me through the process from beginning to signing. He was always available to help me with answers that I had and my overall experience was great
My husband (Tim) and I started working with Veterans United over a year ago when we started prep partying for an out-of-state move. Our plans were delayed for many months and we didn't follow up on things. Then, earlier this year, I was reminded of them after seeing videos of them paying off mortgages for a dozen or so veterans this past Veterans Day. I cried through each one as I witnessed the company's mission and culture in action. When we finally found the house," the Veterans United team made it incredibly easy to update our information and generate a same-day pre-approval letter. We worked with Danny K. and his team (Brian) who have been awesome. They communicated regularly and clearly to make sure that we knew what was required from us each step of the way. We were so appreciative of how quickly the team responded to voice messages and emails when we had questions... and I had LOTS of questions! When we had delays in closing due to the seller, Danny helped us with our interest rate lock extension and explained how that affected our situation. Danny and his Veterans United team were always professional, caring, and attentive to our needs as borrowers. I am happy to refer people, because of the excellent service we've experienced. Danny's team knows how to actually SERVE his clients and how to understand their needs, and that's a rare quality nowadays. A big THANK YOU! Tim & Sandi Aldridge, happy homeowners
Matt Rice was very helpful through our process of purchasing our first home. We don’t know much about the process, but Matt took his time to explain how it all works and we are extremely grateful for that! Without Matt we wouldn’t be in our home! Thanks
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Amazing service. Absolute professionals. 10/10
Working with Charlie was amazing. He was always there to answer any questions my family had. He made the process simple and easy.
This organization falls nothing short of excellence from day one they were understanding to my needs. Overall great, especially Jenifer my personal thanks to her
I'd highly recommend Veterans United to anyone eligible. The team was incredibly helpful and eager to see me through the process.
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The team has been a huge help for us. After our first house we attempted to close on and it didn’t happen due to the seller’s circumstances, the team helped with setting up the second home quickly and in a timely manner. I will recommend this team to others. Thank you so much.
The Veterans United team made this a very easy and memorable experience... big thanks to NEAL ROEDER....y'all were amazing!!
The process is much more involved than it was when I last bought a house 16 years ago, to the point of almost being mentally & emotionally exhausting (however, as was said in the John Ford movie, The Quiet Man, “the proprieties must be met”). Had we been working with any other group of people it would have been excruciating; however, Cole, Travis, Kat, & Monica were absolutely fantastic! It was as if we were being led, hand-in-hand, in total darkness, through a massive wasteland, filled with a myriad of insurmountable obstacles, by a calm, confident, reassuring and highly dedicated team of professionals who knew exactly what to do and where to turn every step of the way. When we reached the other side (all requirements for closing accomplished) I felt as though they had rescued us (my wife & me) from the likes of a Mad Max or Book of Eli movie! I would (and will) recommend Veterans United to any & all I encounter who are home shopping. We are ABSOLUTELY ECSTATIC about what Cole’s wonderful team so smoothly & efficiently accomplished for us; they made our dream home a reality!!!
Ellis and all team members were great! They helped me with every question and concern with no hesitation.
The only thing there is, is I'm not understanding why my house insurance has sent me a text, asking me to do a survey( that's what is says) but, there saying I have to do it or they're going to send someone here to inspect my house. The survey is questions bout dimensions, how old/new things are, and from my understanding they should already have all that. I don't know the answers to some of the questions.
