Scott Ratliff was the best loan officer we ever had. He was very thorough, responded to us quickly and professionally.
Very professional and customer service friendly. They responded in a timely manner and always kept me informed of the next step. I felt very comfortable with the entire staff. Thank you very much for your help.
The agents were very friendly and responsive. We were kept up to date during the whole process as well as the agents taking time to explained all the paperwork and what it meant to us. Would definitely use them again. Our real estate agent Lois Brennan and her teammate Frankie were just great to work with. Very patient, knowledgeable and served in our best interest.
Thank you Veterans United for your graet service you provide to us. We want send a special Thanks to our Loan Officer Kayla Prewitt and our Loan Processor Meredith Petitt, both helped us to get thrue all the questions we had , no question was unanswerd we could call every time and promptly get an answer. Thank you all for this smoothy transaction, we could not be more satisfied . Our thank goes also to Vetrans United Realty , you all did a graet Job. Thank you so much for all your help ,you all changed our life in a positive way ,again, thank you so much. We will recommend Veterans united to our familie and all our friends. Thank you
Rickie and Monika Feeback
Super customer service !! One of the best buying experiences I have ever had!!!
Kalab and Chandra had great customer service, super engaged with us!!!
I will highly recommend this company to anyone I know!!! My son and daughter are both in the service or married to a service member, when they are ready they will use VU !!!
Angela Sanders has become a life-long friend, as well as my strongest recommendation to my Veteran friends. Thanks so much for her great support.
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Overall this was a very smooth process from beginning to end, especially for a first-time home buyer. The staff was very friendly the entire way, and always willing to answer any questions.
Our first loan officer, Samantha was outstanding, however when she accepted another position with the company and we received a new loan officer, his name was Doug Lipman. We spoke with Doug about 6 or 7 times during the final states of our loan process, and it is not fair to rate him, since everything was done prior to him taking over the process. We actually had more contact with his assistant, Michelle than we did with Doug.
Samantha made everything so easy during the application and approval process. She explained everything clearly, kept in touch with us so that we knew what was happening and covered everything with us during the entire process. I would like to make sure that she receives an above average (excellent) rating from us.
My loan officer, David French, was EXCELLENT and always took the extra time to explain things if I did not understand. He was very professional and just really made a stressful, time consuming event alot less stress free. Even after I had closed, there was a problem, ( not on his end) but he immeduiately made calls and everything was handled in a timely manner. I cannot say enough about what an excellent job he did with my loan. I am VERY grateful to him and to VUHL. Thanks from the bottom of my heart. I really appreciated David and glad that he was able to work with me
Joe Choi's service was exceptional. He really made the whole process painless. I would recommend Veterans United to any veteran. Thank you.
Blake Weisenfelder an Tyler Harriman was great loan officers and always had a answer if I had a question. They made this whole process easy for me and not that stressful as I thought it was going to be. I highly recommend this two for future home loans. Great people to work with. Thanks for everything.
Dave Munns definitely provided a great home loan experience for us. He displayed professionalism, provided excellent service, was very patient, positive. efficient and communicated with both the lender and us. He worked diligently on making things happen in a timely manner. It is a pleasure to complete this survey on Dave and it also shows that Veteran United's mission and vision is being carried through.
Dave Munns is a great asset to your organization and you are very fortunate to have such a dedicated employee.
Thanks so much for being that key instrument in fulfilling our dreams,
Mr. and Mrs Joseph Winborne
Very happy with my experience with Veterans United! Michael was very easy to work with and has great customer service skills. Everyone I had contact with was great! Our realtor was amazing! So informative and easy to contact! Thank you for helping me purchase my first home!
Blake and Tyler are and amazing duo, they processed paperwork and returned my calls so promptly that sometimes I did not have time to put the phone down! I will recommend Veterans United to my Little Brother who is also a Iraqi Vet when he is ready to settle down and buy his house.
I simply can not give enough praise to Blake and Tyler as I sit here and type this in my very own office in my very own home. Thanks from the bottom of my heart.
Corporal Justin Aguayo
I would like to thank everyone that helped me to get my new home. My loan officer Aimee Hall was very helpful in getting me started, she was very inform on explaining what was needed and was needed from me.I thank her. Her assistant Michelle Dunn was great she staid on the phone when things were not going right for me she is an alright person and I would like to say thank you for your time and the wonderful job she did. The realtores also did a great job in helping me locate my new home. And to all that helped in the process of me getting my loan. I just like to say thank you all.
Great Team, Great Mission, Great Execution, gave us a Great Experience with you folks. thanks,
I am sure I will be apart of it, I will not allow other vets to get suckered by Your company. Very said what you did to me and my family.
My loan officer, Breck F., was a wonderful, patient, caring, and encouraging individual to work with. The most difficult part of the loan process was getting through the underwriters process. I wanted to give up but Breck was so positive and encouraging that I knew I needed to complete my mission. I believe she worked a miracle and we got through it and now I am a proud homeowner. She was there every step of the way I could not have done it with out her and her team. The nice thing about using Vetereans United Home Loans is that they have collabrative resources for their clients in everything needed for new homeowners.
Joey jones and Jessica Jones were awesome and really helped us out a lot. They went above and beyond what was required of them. If i ever have to buy a house again i would want to work with them. The definitely deserve a bonus and/or a promotion. They really do care about their job and helping veterans use their home loan benefit. Thanks again joey and jessica you guys are the best.