I would especially like to thank my loan officer, Michael Pitts, for his excellent customer service. He did an AWESOME job and I would recommend him to friends and family.
Management Team was outstanding, from the first contact call from Gentry Coffman through completing the loan package with the Mortgage Specialist. Douglas Lippmann was always available to answer questions and address my concerns throughout the loan process.
The VA Realty Agent, Joan Fuller was a experienced agent and we were please with the service she provided.
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Daniel Lowes was the best loan officer I have ever worked with.
Ryan Kluttz and his team did a superb job and I could not have asked for any better. One word sums VUHL up, Perfection! Thanks Ryan!
My loan officer, Lance Hainen was outstanding. He was never pushy or a pain in the ass like many in his profession that like to nag a customer. Lance answered all my questions and was easily accessable whenever I needed anything. Great service and a standard bearer to be emulated by all. Thanks Lance.
Brian and Stefanie were so very helpful in every step of our refinance. Brian's patience and knowledge was so much appreciated. I definitely would recommend your service to anyone I know seeking a VA Mortgage. Faye Long
I was very pleased with the support I received from Andrew and Krystal. We love our new home, thank you so much!
I have purchased homes in the past and there just seemed to be a lot of additional paperwork neccessary from my end to complete this process. I know the VA has rules but it felt as though I was required to provide some piece of documentation or documents each of the 30 days it took to process this loan. I felt like I really had to jump through hoops to get this loan accomplished. There has to be some sort of streamlining process available to make the experience a little less stressful.
I wish that I had a better idea of closing costs prior to the closing date.
My wife and I were so impressed with our Loan Officer and his assistant, Beth Cameron. They were very knowledgable and returned our calls immediately. We especially loved how the whole loan process went so smoothly. We were pleasantly surprised how quickly escrow closed and would have closed sooner had there not been a tenant in the home. We would highly recommend Vetersn United Home Loans.
John was the best. He became more than my loan officer. He was an advocate when I needed someone to speak on my behalf. He went above and beyond. When things were starting to get stressful, he assured me that everything would work out. He is the consummate professional and really cares about his clients. I would recommend VU to my friends and family and I would personally recommend John as a loan officer!
The process went really smooth until closing. But with anything something always comes up. Overall good experience working with both Doug and Shelia.
Ms. Marissa Nichols was a true professional throughout this entire process. She constantly had a strong pulse on the progress of my loan and kept me updated frequently. She was always pleasant, cordial and responsive, whenever I had any questions, no matter how trivial. Except for a technical problem with the fax line, which delayed her assistant in receiving requested information, this was an very, very painless experience. Not only do I appreciate Ms. Nichols and Mr. Smith, I also appreciate your organization and its continuing support of those who served. Thank you and thank you Marissa!!!
Dave Buchner was extremely patient and attentive to our needs. We are first time used home buyers and were new to this process; Dave answered every question we had with detail and knowledge. We had concerns and issues with the sellers and were worried throughout the process. Dave put us at ease and stayed in constant communication with my husband and myself. My husband was in the hospital during the last few weeks and just before closing; Dave helped to alleviate my stress and supported us during an extremely difficult and challenging time. I would most definitely recommend Dave Buchner as a representative and Veteran United.
Excellent service! Derek was friendly, prompt and very helpful through this whole process! Definitely would recommend to all our friends and family!
Thank you Derek, for making our first home buying experience a "smooth one!"
I want to thank Steve Kincheloe and his team for making the home buying experience a smooth one. He never hesitated to answer any of my questions and was always available when needed. Thank you so much Veterans United!
Lance did an outstanding job as our Loan Officer. He coordinated all of the actions, responded to our questions in a timely manner, even on weekends and odd hours. Lance was very knowledgeable in all aspects of our loan process and gave prompt and accurate answers. We very much appreciate the services that Lance provided.