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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,935

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 428,935 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Great team on the ball and work very well with one another on your behalf, they make sure all t's are crossed and all i are dotted with each other on you behalf and really care about their clients. I would recommend if you're buying a home check them out.

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend

The Veterans United team that dealt with my home buying needs was the best! You couldn't ask for a more professional and caring group of individuals to be on your side. They took care of me and my family as if we've been friends or even family for a long time. Thank you to all of them for helping to make my families dream come true.

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
Would Recommend

Also and her terms did a great job!

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
Photo submission from Jovany M.

Moving across country in midsts of a pandemic, we were able to have something less to worry about as it was a smooth process thanks to the outstanding service Veteran United Home Loans provided.

headshot image of Cindy Tolster

Loan Officer: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

Well, I already mentioned how wonderful our experience was with VU, so I'll just tell you that you're all great again!

headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

4.5 out of 5 Stars
Would Recommend
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

4.5 out of 5 Stars
Would Recommend
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Maggie was amazing and truly made my wife and I feel like we were important to her on a personal level. I have never experienced that level of customer service.

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
Would Recommend

Amazing work. 2nd time using John and the team at Veterans United. Will only work with them.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

4.5 out of 5 Stars
Would Recommend
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

4.5 out of 5 Stars
Would Recommend
Photo submission from Jeffrey N.

Great rates! My closing company said my rate was the lowest they had seen. Very friendly and courteous staff. Although I didn’t really need it, the concierge service is great to offer as well to help with finding local utilities and services. My loan officer Dustin kept me informed and was always available and quick to return calls.
The “To Do” list is easy to use to upload documents.
Would highly recommend.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

From the beginning I was completely in communication and understood the process of buying a house. Every aspect of the process was met with care and concern. At the end of the day the entire team went above and beyond to ensure this experience was as easy as possible and the outcome was the best for my situation. I could not ask for a better team and I certainly don't think that ever find one.

headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

4 out of 5 Stars
Would Recommend

Underwriters are a pain in the rear with asking for last minute documents that are almost identical or identical to already received documents and then making up last minute requirements that didn’t exist before. They added so much more anxiety to the process but my main team did a great job running interference and trying to explain why they were doing certain things when possible. If the underwriters could get their acts together, it would be a much better experience

headshot image of Michael Kane

Loan Officer: Michael Kane

NMLS# 2295187

5 out of 5 Stars
Would Recommend
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
Would Recommend
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend
headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

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5 out of 5 Stars
Would Recommend

I couldn’t be more happier in how I was treated as a veteran and they helped me buy a home my closing was May 19 and I just wanna say thank you veterans unit you made my dream come true. If you are a veteran and you have any interest in buying a home contact these people they work with you endlessly to get you in a home

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

4.5 out of 5 Stars
Would Recommend

Louie Nieman and Brandon Willis were amazing. They coached us when we needed coaching and calmed us down when we needed it. Gave helpful advice when we asked. I would definitely ask for them again.

headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
Would Recommend

All of our reasons for using Veterans United three times are due to Heidi’s professional and personal efforts.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
Photo submission from Joshua B.

Everyone we had the pleasure to work with was knowledgeable, patient, and kind. Our home buying experience was made so easy and enjoyable. Rachel Bruce and everyone at VU made our journey so easy and enjoyable. As first-time homebuyers, we very nervous but it was such a breeze.

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
Would Recommend
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Everyone, worked well together, TEAM WORK! Outstanding job. Thank you

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

More Reviews

See all 428,935 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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