The entire team was absolutely fantastic and amazing!! Words don't do them justice. They all were there when I needed them and had answers to any and all my questions and put all my worries to rest. I Absolutely loved my experience because of the VU team! Thank you!
Five out of five stars for my whole Veterans United experience.
We began the mortgage process knowing we needed to do some work to be ready to apply. Transitioning from the military can be financially tough. Veterans United worked with us for a year to help us build our credit to where it needed to be. The. When the time came to apply again, the online process and the fantastic team made acquiring a mortgage so fluid and easy, we became homeowners in 45 days! Closing was a breeze too. I don’t know how it could’ve been a better experience! Veterans United was in our corner, working for us the whole process! A+, 100%, hands down, highly recommended!
Aside from Max and Jill's professionalism, I thought the website was really great too. The checklist style interface along with the email reminders helped to keep me organized along the way.
If I had to do it all again I’d do with Veterans United..
my entire team felt personable and knowledgeable
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would highly recommend was easy and painless, I wish the other houses we bought would have gone like this. They make you feel like a person and not a number. Gives you one less thing to worry about and get this they get back to about any questions you have, like right away. There was one time Tyler didn't return my call till later in the afternoon and when he did, he apologized for being in meetings most of the day. Let's see a bank do that!! I did contact the bank I deal with here, but the loan officer was cold and was kind of a dick. You are a fool if you don't work with these folks, it does take a little longer to process but the job is done right the first time and well worth the wait, A little info and some paperwork and they take care of the rest. 5+ stars
Veterans United is top notch when it come to process and straight forwardness. Absent my title issue, that I did not know about, the process would have been smooth and quick.
Even with the issue, Rob worked with me to resolve the issue and my home was refinanced. They could have easily walked away, but stayed the course and everything worked out.
I recommend Veterans United as a first choice for any home loan or refinance.
Great experience. I will recommend!
