Everybody was very kind and professional. We appreciate everyone involved.
I've avoided buying a house due to all the horror stories I've heard and witnessed for 55 years. For such an involved process this was really quite easy going. Travis, his team and outside business providers were all WEAPONS GRADE OUTSTANDING!! Now begins a whole new chapter in a completely different lexicon I never expected to be involved with! There are not enough words to fully describe the accolades this group of individuals are deserving!!!! Again, I've had a harder time buying a car. Thanks to ALL of you!!!
I truly cannot express how helpful Stephanie and Sam were. They made this difficult process much easier. We had a few hiccups due to the sellers of our FSBO home purchase. Stephanie and Sam helped smooth them out and keep us on the right track.
I'm overwhelmed with joy and happiness! with my new home. I love Veterans United . Just a awesome group of people .My loan team, Superb. A ten plus across the board. A special thanks to Joe Choi. You are the best!!!!! I'm recommending all my friends, co workers , family and new neighbors. Now I'm a proud homeowner and elated to say , I'm part of the elite Veterans United family. Thanks Latonia Patterson
I would just like to say I never thought I would own a home until I went through Veterans AUnited they helped us 110%. We love you guys.
All in all this was a great experience for our family. Because of your team our family was able to find and buy not only our first home ever, but our forever home. I will always recommend Veterans UnitedHealth loans to all our military friends and family.
Buying my first home through Veterans United was truly the easiest part of my PCS move. They helped me navigate the whole process and had answers for questions I hadn't thought of!
Our closing date was changed without notifying us from Oct 2 to Oct 6. Had we been informed of a delay due to missing documents, we would not have had to make the family compromises including a family funeral and we could have left a few days later. It didn't matter who fault it was that documents were missing, it was Veterans United who did not inform us of the delay.
Response from Veterans United
Larry, thank you for sharing your feedback and for letting us know about your experience. One of our Client Advocate team members has begun to research your comments, and will be working hard to learn as much as possible about what caused your closing delays. While we cannot change the experience you had we are committed to accountability, exploring ways to improve, and seeking opportunities to continue serving you. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.
I couldn't have asked for a better team. They tirelessly worked on my loan to ensure I closed on time. I am so impressed with everything and would seek them out in the future. It was an incredibly personal experience that I am very grateful for.
We really appreciated the patience and attention to details from everyone!!!
Great experience!
Amazing loan team. Helped us get into our first home with little to no stress. They definitely knew what they were doing would absolutely recommend.
The only thing that set me back a few hrs was they forgot to put down I would be signing for my husband with a POA. But it was settled and was able to still sleep go that day. But took all day. Overall I was pleased with everything else. They worked around my busy work schedule
