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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,184

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Veterans United and Tracy were absolutely amazing!! She and Morgan Armstrong were a joy to work with. Tracy and her team went above and beyond to get our challenging purchase done. The entire time she and her team had a great attitude and were confident in their ability to get us to close on our dream home. They left no stone unturned. Each time we spoke to her or someone from her team it ended positively. We would work with Tracy and her team in the future!!

headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
Would Recommend
headshot image of Keith Simon

Loan Officer : Keith Simon

NMLS# 1229656

5 out of 5 Stars
Would Recommend

The VA team was absolutely phenomenal! They made the entire loan process feel effortless, guiding me every step of the way with clear, consistent communication. Any question I had, big or small, was met with a prompt and knowledgeable response. Their dedication and expertise truly shine through, turning what could have been a stressful experience into a smooth and successful journey. For any fellow Veterans, I wholeheartedly recommend this team – their support is unmatched!

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Would Recommend

This is our second time using Veterans United and very pleased with the service and how the teamwork has improved. Although last time was a great experience, this time the shared picture through open email chains really helped us see everything going on and what we needed to do.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

This is the second home I have purchases through Veterans United. I used the same Loan officer again, Katie Hayes. I would recommend her team to any future home buyers. They provided me a gentle home buying experience.

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
Photo submission from Nathan T.

Veteran United, thank you for the very nice blanket with the personalized touch really love it.
Thank you also for making my family feel valued and appreciated and that you loved working to get us in our new home.
Veteran United is a 10/10 and I recommend it.
The Teasley's Family

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend

It has always been a pleasure working with Rick Bridgman and his team of highly professional staff members, I can not fully express my gratitude enough. Will recommend Veterans United to all. Thank You and I have no doubt that life will treat you well. God Bless. BARNEY & SUE SHAW

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

2 out of 5 Stars

App is easy and convenient to use. Loan application went smooth. However, I do not feel I was taken care of properly, once I Accepted to proceed with loan, communication stoped drastically and my questions and concerns were not adressed properly nor in a timely manner. Other loan companies offer better customer service, the only reason I completed loan was because I was in a rush, and did not want to start process al over again.

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

4 out of 5 Stars
Would Recommend

Fast responses. Efficient process. Timely review of submitted documentation. Great customer service to Jared and his Team! Thanks again Haley!!

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

The whole team was very helpful every step of the way. I am a first time buyer and I learned a lot about home buying for the team. I recommend my loan officer.

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
Would Recommend
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
Would Recommend
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend
Photo submission from Sabrina J.

Veterans United Rocks!!!

headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

4 out of 5 Stars
Would Recommend

Delay on paper work last minute. Things were in order than not, confusing.

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

4 out of 5 Stars
Would Recommend
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

We highly recommend Veterans United. The whole process went smoothly.

headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
Would Recommend

It was a pleasure working Mr. Hoefelman and I couldn’t be more satisfied with my experience. From our initial consultation to the final approval he was very professional, knowledgeable, and responsive. I highly recommend him to anyone that’s looking for a loan officer.

headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

5 out of 5 Stars
Would Recommend
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Alex and the whole gang did an outstanding job. This was by far the easiest and best experience I’ve ever had buying a home. I cannot thank them enough or praise them enough!

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

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5 out of 5 Stars
Would Recommend

Great team helping people get the homes of their dreams.

headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
Would Recommend
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
Would Recommend

Outstanding Professional. I would highly recommend. Stephen helped me from beginning to end of the house buying process. Great communication and answered all my questions. His team were fantastic, and I can’t thank them enough for putting me in a new home in a new state with all questions answered. If I was to buy another home, I’d definitely will use Stephen. A+++++

headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Would Recommend
Photo submission from Jason S.

So glad to work with Veterans United. You've given us our forever-home.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

4.5 out of 5 Stars
Would Recommend
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

4.5 out of 5 Stars
Would Recommend

Excellent support team. I had a problem uploading a file into the system, but the team was able to walk me through the problem.

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

More Reviews

See all 430,184 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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