Kaleb , Joe and team are an outstanding group of professionals to work with. Seamless process!
This has been a much better experience with VU for this loan (2025) and house buying. We really appreciate the clear communication and timeliness of the team. However, we did not like that the loan/closing documents seemed to be passed on in pieces/stages that were hard to follow. Some documents were sent through the app for completion, but some items were requested later through individual emails. This created some confusion for us, and we would prefer to review/sign as much as possible through the myVU app, or at least have all documents relayed in one email request. Katelynn helped at the last minute, but this last minute communication (Natalie's MDAC and VALD) could have been completed earlier in the process.
Luke , Brittaney, and my realtor Stephanie were amazing and easy to work with for purchasing my first home. Any questions I had on the spot they answered them or got the answer for me. Will continue to use Veterans United!
Overall it was great, the only improvement I would say is that when my internet got setup it got setup a whole month in advance, I received an email saying the internet equipment was going to be sent on May 22 and I told the person helping me, I believe his name was Korey, that it was way too early and he told me he verified that the equipment was going to be sent June 22, but they sent it May 22nd anyways so I got stuck paying for a whole month of internet that wasn’t even connected.
My son and I got into our new home in time for Halloween!
This was the fastest, easiest company I've went through to buy my house. Great job by all.
Very easy process, I felt a great deal of respect and they were always available when I needed their help
Everything went exceptionally smooth and they were very helpful!
Ted Richardson and Ryan Bogeart were a dream team! They made the process so easy and understandable as first time home buyers. They got us the best rate and made the whole process easy! I cannot recommend Veterans United enough, thank you for helping us find our home!
The team created a very pleasant experience.
VU made the loan experience simple. I especially liked the to do list that was updated regularly. They made document sharing very easy and didn’t over complicate things. We had a small hiccup that was overcome quickly and professionally. They were able to get me a rate and pricing that beat out the competition.
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Thing could not have gone any better.
we enjoyed working with everyone thank you for everything.
I recently purchased a new home with the help of Vetrans United, and the entire process was smooth, professional, and surprisingly stress-free. From the very beginning, the team was clear, communicative, and fully committed to making the homebuying journey as easy as possible.They took the time to explain each step, helped me understand my VA loan benefits, and guided me through the paperwork without overwhelming me. Their responsiveness was top-notch—any question I had was answered quickly and thoroughly.What really stood out was how seamless everything felt. From pre-approval to closing, Vetrans United coordinated with the realtor, appraiser, and title company efficiently, so there were no delays or surprises. I felt supported the whole way and never once felt like I was going through it alone.If you're a veteran or active duty service member looking to buy a home, I highly recommend Vetrans United. They truly understand our needs and make the process easy and stress-free.
Yes we recommend Veterans to use you all.
