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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
459,259 reviews
710 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Army
Caring Easy Supportive Linda J., Marines
Army
Army
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 459,259 unfiltered reviews

Starting on Page 22 of 15,309. Return to Page 1

5 out of 5 Stars

From the moment you initiate contact to the very end of you signing off on your new home your team really takes care of you from beginning to end and I never felt like I was asking too many questions

headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars

Matt was amazing when it came to making the documents clear and easy to read, he also help me make sure everything was on time and ready I’d recommend to anyone they use him.

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars

They know the VA home loan program like the back of their hand. They are the real home loan professionals.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

What a warm and encouraging group of people. Any help you need they will walk you through it. They are always working behind the scenes and one day they call and your loan is approved.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Photo submission from Santonio W.

The veterans united app is my favorite part about the company. It makes viewing your documents, viewing the loan progression stages, & getting updates quick and easy to understand. They even have built in lessons to teach about the stages as you go!

headshot image of Sean Dobkins

Loan Officer: Sean Dobkins

NMLS# 1722912

5 out of 5 Stars
headshot image of Christina Squires

Senior Loan Officer: Christina Squires

NMLS# 1938562

5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars

Aaron and the team were exceptional!

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

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5 out of 5 Stars

If you decide to get a VA home loan with Veterans United, which you should. Make sure you ask for Aaron Guinn to be your loan officer. He is by far the best in the business. As a first-time home buyer, it can be daunting. Aaron was there every step of the way. No matter the question or time of day he was always available. He was more involved than my actual realtor. Not only that, but in 17 days was able to get closed on our house! I would never buy a house again without finding Aaron and making sure he was behind the wheel making it all happen again. Veterans United is who they are because of Aaron Guinn 🫡

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

4 out of 5 Stars
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Photo submission from Rashiid N.

Thanks Blake and our whole senior loan team, for our first home, happy holidays!!

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars

Jason and his team were great! Would highly recommend!

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars

I love the dashboard, which makes the process very user friendly and error proof! Additionally, you feel appreciated as a customer and not just another number/loan to process. There is a personal touch experienced with this transaction that I had not experienced before, and it was especially appreciated as a disabled vet. I highly recommend Veterans United!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars

The communication from start to finish was amazing. We felt like we had a team helping us through this process. They never showed frustration when we kept asking questions. I would totally recommend!

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

4 out of 5 Stars
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

4.5 out of 5 Stars
headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

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Experience first-hand why 365,729 homeowners give us a perfect score!

Check My Eligibility
4 out of 5 Stars
headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars

Wonderful experience from beginning to end! I told my wife that I would "get the ball rolling" on March 1st (which was a Sunday) and I did. Within minutes of submitting my info, my phone was ringing. Within an hour of that, I was preapproved.
From then on, Madison, Brenda, & the team took our hands & led us down a very easy road to buying a home. 38 days later...we closed!
SO friendly & patient! These folks worked hard for us, and made what is usually a hard experience...very very easy. The day we closed, we received a package from UPS. A very nice gift with a very nice card congratulating us.
I could go on and on. Thank you guys for making this experience so positive for us!

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars

OUTSTANDING!!!

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
headshot image of Patrick Barry

Loan Officer: Patrick Barry

NMLS# 1639540

5 out of 5 Stars
headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars
Photo submission from Adrian F.

Thank you Veterans United for making the house buying experience smooth!

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars

Anybody that wants to buy a home should go to Veterans United. Gwen Creel and her team are the best in the business Hands Down. You won’t find anybody that is so honest and they make the whole process of buying a home so easy. VETERANS UNITED IS THE BEST OUT THERE.

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars

100% happy with everything. From 1st with Taylor to the end.

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

4 out of 5 Stars
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars

I would absolutely recommend using Veteran’s United to any Veteran that I knew was looking to purchase a home. My experience with VU has been exceptional. Kara has gone above and beyond in assisting us.

headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

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