Great SUPPORT, Super Team work, makes a Dream work. We are truly a and pleased. Thank you kindly, 😊Earlene Scott and Valerie
Very smooth process. Sarah, Catrina and Bae were easy to work with and made this process a pleasurable experience.
Bob was outstanding along with the whole crew. He was honest with me from the beginning and looked out for my family’s best interest. That to me you can’t put a price tag on.
Mark, Andrew and the whole team was awesome and ensured to help from start to finish and didn’t give up. Thanks for all the hard work and dedication, your team makes it from a dream to a reality.
Veterans United was super easy to work with and always answered my questions with Tact and in a timely manner.
Dustin and his team are AWESOME!
My loan officer Taylyn Williams and my real estate agent Christa dandeneau were extremely helpful and knowledgeable, made the whole process very easy
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Friendly
Great communication every step of the way
Malachi and team made moving easy. They were all great and very professional. I highly recommend Veterans United!
Jackson and his team we fantastic! Highly recommend.
The Veterans United team really made my home purchase easy. From the start they were on top of every detail. I can’t express my gratitude for the attention to details, and the professionalism demonstrated by this extraordinary group. I would recommend Veterans United to all veterans who are considering a home purchase.
Jimmy and his team have now helped 2 people in my family buy a house his dedication to his job and happiness to do it is rare nowadays. In a world of mediocre loan teams they are the hardest working individuals I’ve ever met
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from the start to end we were able to reach Cole for questions and he got back to us as soon as possible,
Worst underwritter experiance I've have ever had! Did not follow VA loan guildlines. Demand a nitrate testing on an existing VA loan which is not required according to VA guidelines, then lied about not finding a recorded right of way even though it was on my current deed, certified current appraisal and even provided original survey it was noted..again over requiring.
1st loan officer either quit or was fired. Second loan officer finally got us through to closing but not before we requested a new loan coordinator..all total we were in underwritting if not 90 days it was damn close.NO WAY ID EVER RECOMEND VETERANS UNITED TO ANY OF MY FELLOW VETERANS!
Response from Veterans United
I can only imagine how exhausting it must have been to navigate such a lengthy underwriting process, David, especially with questions surrounding documentation requirements and changes within your loan team. I understand how frustrating it can be to feel like you're facing unnecessary hurdles when you've already provided the requested information. While I'm glad you were ultimately able to close, I know that doesn't erase the challenges you experienced along the way. This certainly isn't the impression I want you to be left with, and I'd appreciate the opportunity to better understand what happened. Please reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
What a great experience! They make it so easy with the app. No more having to fax tons of pages of information, just take a photo of the necessary documents and upload them. The app “to do” list keeps your tasks at your fingertips. The staff we dealt with were kind, courteous and extremely knowledgeable. We went from toying with buying a new home to closing in less than 2 months. I will definitely tell our friends about Veterans United.
