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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

426,432

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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Showing all 426,432 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend
headshot image of Molly Winkle

Loan Officer: Molly Winkle

NMLS# 1051728

5 out of 5 Stars
Would Recommend
headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

4.5 out of 5 Stars
Would Recommend
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

Yes, I would recommend Veteran United to all veterans!!!! Thank you very much!!

headshot image of Mark Reid

Loan Officer: Mark Reid

NMLS# 1619795

5 out of 5 Stars
Would Recommend

I can’t say enough about my team! As a first time home buyer, they made me feel at ease and answered all of my questions. Thank you so much for this extremely positive experience!!

headshot image of Zach Dill

Loan Officer: Zach Dill

NMLS# 847904

5 out of 5 Stars
Would Recommend

Very happy with my overall experience and will recommend to other veterans!

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend

I have had the best first-time homebuyer experience with Veterans United. They helped me answer all the questions I didn’t know I had and I found the perfect home!

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

Quick and easy loan for veterans

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend

Everyone was Fantastic !!! Can’t wait to buy my next Home.

headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Would Recommend

Overall I had a great experience and a amazing team! Nick Berardini is great at his job. Regardless of any upcoming roadblocks and challenges he will do everything in his power to ensure your loan gets approved! Very pleasant to work with for your home needs
My Real estate agent Cesar is excellent. He was always on top of his game, on time, and ready to answer any questions that I may have. He is very patient and has your best interest in mind when helping you shop for a home!

headshot image of Nick Berardini

Loan Officer: Nick Berardini

NMLS# 2073527

5 out of 5 Stars
Would Recommend
headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

I was approached to purchase the home I was renting by the homeowner. I felt unprepared to buy but didn’t want the opportunity to pass me up. Veterans United made the for sale by owner transaction a breeze! Thank you to the VU team that was with me beginning to end.

headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars
Would Recommend

Working with veterans united has been a pleasure. All I had to do was sign papers and pay the fees. The team took the stress off my shoulders. They were always super informative and always quick to answer my questions.

headshot image of Jeremy Morgan

Loan Officer: Jeremy Morgan

NMLS# 2187368

5 out of 5 Stars
Would Recommend
headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

Even though I was stressed the whole time, because this was the first home that I have bought, United Veterans and my team worked with me to make it go smoothly. Thank you

headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
Would Recommend

Was a hassle free experience. The team got me everything I needed in a quick and easily accessible way.

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend
headshot image of Jason Brandau

Loan Officer: Jason Brandau

NMLS# 1999585

2.5 out of 5 Stars

Patrick and Shan were great to work with initially. When it came to getting almost all my documents set up, they along with the layout of the website, made that process pretty easy. However, when it came to crunch time and closing was coming up, a few things seemed to fall out. First, my agent and I were not told that closing was pushed back until the day of. This was also when communication became tough. I made very clear at the beginning of our conversations that I work on the West Coast and do not work normal hours. I also usually don't know my schedule until the day before and spend a lot of my day in collateral workspaces (where I am not allowed to have my phone on me for security reasons). This seemed to become an issue when we got towards closing since I was missing calls and instructions regarding the next steps to take and by the time I called back, they would be out of the office and we would be playing phone tag for awhile. When we finally got a date for closing, I was sent the wire transfer documents from Chicago Title with the wrong down-payment information on them so I did not sign the documents. I received these documents at 4:50pm PST so by the time I was able to get to them and review them, no one was available in the Veterans United office to answer my question as to why the information on them was incorrect. To follow this up, I received a call from Veterans United the next day asking why I didn't sign. When I told them why I was also informed that the interest rate had expired since I did not sign. After a phone conversation with my realtor, Patrick and Shan, I was informed that my "Receipt of Gift Funds" document and bank account information was incorrect (after previously being told that it was all good). This caused a lot of hiccups over a span of about two or three days that apparently could have been detrimental to the homebuying process and added an unexpected amount of stress to an already stressful experience. The overall problem I had was that, even though I could have been more thorough making sure my form was correct and my bank account was properly linked, I was informed that I was all good and Jake and Shan were ready to go ahead with the closing with the improper amount of funds disclosed without question. I appreciate the work that was put in after this became a problem and the guys were able to get me the initial interest rate even though it had expired. I know that was not an easy process for anyone, so I do appreciate the work that went into that.

headshot image of Patrick Richardson

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend
headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

I greatly appreciate the ease at how Veterans United worked with me to make my home buying successful. I would highly recommend Veterans United to any veteran considering purchasing a home!

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

I chose veterans United because of the mass amount of good reviews and a well established platform to make the home buying process easy. Once I created an account I was surprised to be contacted so early to start my home search which was amazing along with the tactical home buying kit we received to mount a flag at our new home. The entire process was effortless and documents were completed all within their application on my phone. My wife thinks I did all of the hard work getting documents signed and uploaded but honestly it took minutes on my phone. We closed within 30 days on the house we love with zero issues!

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
Would Recommend
headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars
Would Recommend
headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
Would Recommend
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

More Reviews

See all 426,432 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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