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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,554

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

As a first time home buyer the process seemed daunting and complicated. The team at veterans united walked me through the process with patience and a readiness to explain anything I did not understand. The team also made sure I knew exactly what they needed from me promptly. No last minute heart attacks of mandatory paperwork. I would highly recommend veterans united to any veteran looking to simplify the process and do things quickly and effeciently

headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
Would Recommend

I liked the experience so much I recommend them to my Army friend and fellow veteran! 😀

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

I have never had such great, streamlined service until I utilized Veterans United! Their service often goes well beyond expectations, and I would recommend them to any military-affiliated family!!

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Shane Lowe and his team knew what to do from loan Estimate to loan closing, they were on top of it everyday until the end, and did not stop there. Their service was extremely excellent and exceptional. Top hand's I'd say!

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Would Recommend

Thank you for all staff involved with my process. Everything went smooth, couldn't ask for a better team. I cannot say thank you enough to all of you. THANK YOU!

headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars
Would Recommend
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend
headshot image of Devin Perkins

Loan Officer: Devin Perkins

NMLS# 1737394

5 out of 5 Stars
Would Recommend
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend

They made easy, quick, and helped me throughout the whole process. I was very lucky to have this team.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Tanner Kruger

Loan Officer: Tanner Kruger

NMLS# 1802223

5 out of 5 Stars
Would Recommend
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

4 out of 5 Stars
Would Recommend
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend
headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

2 out of 5 Stars

This was my first and last refi, I have bought other properties, and not did the go get this pay off o we can see this or that. But the first person could see all payoffs. Would not even look addresses up to send payoff in. Denise heard my frustration and helped. All cost are max. Aprasial 600, closing. 7300. threw va. I will go conventional next time appraise 350 closing 2k.
If I ever do it again I will go threw my credit union.

Response from Veterans United

Karl, thank you for letting us know about your experience. We understand that preparing you for settlement is part of our commitment to excellent service. A member of our Client Advocate team has reached out to connect with your and would love to talk more with you about your experience so that we may take steps to improve the experience wherever possible for future clients.

5 out of 5 Stars
Would Recommend
headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend

Whether you are a new homebuyer or experienced in home buying, you will find sure benefits from using the team of experts at Veterans United Home Loans. When our bank failed to see our credit worthiness, Veterans United made us felt deserving of more attention, taking into account all of our finances adequately and accurately. As a veteran's spouse, I am grateful for the respect and consideration they gave us on behalf of his service to United States of America. Don't miss out on your opportunity and don't waste your time with other lenders! Make Veterans United Home Loans the one and only company to call to get the loan!

headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

4.5 out of 5 Stars
Would Recommend

Overall Outstanding!!

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Everyone was very professional, and made the process very simple. Over all Mr Brandau and his team went above and beyond to make sure the loan was approved and closed In a month. This is my first home purchase and all the tools they provide to stay on track are great and and helpful.
Again, thank you all for all the help.God bless

headshot image of Jason Brandau

Loan Officer: Jason Brandau

NMLS# 1999585

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4.5 out of 5 Stars
Would Recommend

It was really amazing to have a great team help us in owning our home. We truly appreciate all that was done. Thank you.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

4.5 out of 5 Stars
Would Recommend
headshot image of Merrie Ellis

Loan Officer: Merrie Ellis

NMLS# 356820

5 out of 5 Stars
Would Recommend
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

I am so happy with my experience with Veterans United, the made my dream of home ownership come true.

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend

Our team worked so hard to get things done for us and made the process so easy. They were friendly and honest throughout everything. If I ever need to buy another house I will definitely be calling them.

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend

Veterans United seriously made it possible. Coming from poverty, I really didn't ever believe home ownership was within reach, especially after the pandemic. They helped me set a reasonable budget, hooked me up with a realtor who GOT me and my family's needs, and got me the funds to make it happen. It was intimidating, all this paperwork I'd never heard of, but Nick and the team was always ready to walk me through it Barney-style. I feel like I learned a ton, and I know V.U. is the only place I'll ever go when it's time for me to buy a home.

headshot image of Nick Johnson

Loan Officer: Nick Johnson

NMLS# 2086150

5 out of 5 Stars
Would Recommend

The team assigned to me made buying my first home easy and mostly stress free. Transitioning out of the military is stressful enough on its own. My team made navigating buying a home process easy.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

More Reviews

See all 401,554 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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