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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

427,520

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 427,520 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

The experience was great!!! Mark Manos is an amazing person and went above and beyond throughout the entire process. I would highly recommend him and his entire team to everyone one. Veterans United has a team of stars and I hope they get the recognition they deserve.

headshot image of Mark Manos

Loan Officer: Mark Manos

NMLS# 1232372

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Steps are clearly laid and agents were available and knowledgeable on all information needed

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Would Recommend

I have never come across a bunch of dedicated professionals who take pride in helping veterans accomplish their fantasies in purchasing their dream home. It’s a journey worth traveling. Kudos to Lance Hopper most especially,for walking me through this journey with enthusiasm. My agent sandy .an outstanding human being. Zuri( thank u) Mrs WEST (bravo)

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
Would Recommend

I would like to add, Stephanie Hoffman went above and beyond in assisting me with every aspect of my transaction and answering every question when asked. She was prompt and polite in addressing my concerns on the spot and if she didn't have the answer she found out right then, not later. I have recommended you guys to two other veterans only because of the outstanding service Stephanie provided. Thank you Stephanie.
Sincerely
Jack B

headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend
headshot image of Todd Rozanski

Loan Officer: Todd Rozanski

NMLS# 2351874

5 out of 5 Stars
Would Recommend

This team was absolutely top notch. They answered every question I had, walked me through every step we took. They made it the easiest home buying experience I’ve ever had. Shout out to Katy and Emma for really making it a more personal experience. Thank you guys soooo much!!!

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
Would Recommend

They laid everything out clearly and step-by-step. All I had to do was be smart enough to follow the steps. At the end of the steps is my new home. Thanks everyone!

headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend

All division are well above the rating scale. Great job by all! Thank you so much!!!

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

4.5 out of 5 Stars
Would Recommend
headshot image of Eric Whipple

Loan Officer: Eric Whipple

NMLS# 1955172

5 out of 5 Stars
Would Recommend
headshot image of Katelin Lawrence

Loan Officer: Katelin Lawrence

NMLS# 1793454

4.5 out of 5 Stars
Would Recommend
headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
Would Recommend
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

4 out of 5 Stars
Would Recommend
headshot image of Merrie Ellis

Loan Officer: Merrie Ellis

NMLS# 356820

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

As a widow of a Veteran, 100% Disabled from Agent Orange sprayed in Viet Nam and almost 50 years of marriage and to lose him NEVER DID I THINK SOMEONE WOULD BE ON MY SIDE, ESPECIALLY TO FINANCE A HOME FOR ME..TRULY, MIRACLES STILL HAPPEN. THE VA HOME TEAM WAS AWESOME!!

headshot image of Tony Theberge

Loan Officer: Tony Theberge

NMLS# 1563980

1.5 out of 5 Stars

Response from Veterans United

Kyler,

Our Client Advocates are available if you’d like to tell us more. However we can help, we're here for you. Please reach out anytime to 1-800-212-5200 or ClientAdvocate@vu.com.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

I would definitely recommend Veterans United. They professional, educated, and quick.

headshot image of Nick Berardini

Loan Officer: Nick Berardini

NMLS# 2073527

5 out of 5 Stars
Would Recommend

Everyone person involved in our home buying experience was absolutely wonderful to work with and definitely made this new adventure 100% possible for my family and me. Hats off to the great people at VU and our Real Estate agent. We can not thank everyone enough; nor express the amount of gratitude for all their hard work.

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

4.5 out of 5 Stars
Would Recommend
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend

Would recommend Brian and to all my friends and family

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend

This team worked really hard in getting my closing date to where I would not have been living in a hotel while waiting on the close date. They were able to close on the day after my closing of the sale of my other home. Well Done and this includes Amy as well.

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

Surprisingly painless process. I was kept informed throughout and follow-up was frequent. Thank you all!

headshot image of Sam Carmack

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

More Reviews

See all 427,520 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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