Veterans United does a fantastic job throughout the whole mortgage loan application process and beyond that. They made sure I knew everything I needed to know and helped make sure I could get ready to move into my new home. Everything that I needed came about in a timely manner and I never felt alone or uncertain about what was happening or would happen. I unreservedly highly recommend Veterans United to all veterans seeking to buy a new home using their Veterans Benefit.
need better communication with title company and the last few days of closing. need to let buyer know there are certain timelines that require signing on different days and must be done in person or through notary.
Veterans United, in my current and past experience,!is much more than the average home loan servicer. Their representatives are with you all the way and go above and beyond. They are experts in working with veterans and make our home buying experience much more personal and give hands on approach. Thank you for everything you do. BZ!
Our loan specialist was always friendly and easy to communicate with even when we were still deciding between loan companies. When questions arose, Andrew was anccessible and informative, even gave out his cell when we were putting in an offer over the weekend. We asked for a tight closing window and him and his team made it happen. Everything went smoothly because of their diligent work and ease to communicate with, especially with us preparing different underwriting needs. Would definitely recommend Andrew and the VU team, it was a great experience overall!
I didn't think buying a house would have been so easy. I didnt have good credit, and didn't think I would even be approved. But Veterans United walked me through all the steps from start to finish. Everyone I dealt with from the company had a genuine happy, and even excited attitude all throughout the process. From start to finish the whole process took less than 6 weeks. Today this old Sailor is sitting in his first home. Never thought I would be a home owner. Thank you so much for all you do Veterans United!!!!
Sarah was amazing. As soon as she asked for a document and I sent it, she would ensure to upload it.
I purchased a home before this online stuff and it was the worst experience. Working with these guys was awesome and made the process way less painful. Thanks for an amazing experience.
It was very stressful near the end when my loan coordinator was not particularly familiar with working with townhomes: my realtors and the building agent sent over multiple copies of the same document only to be told that that wasn't what was needed; it turns out that the loan coordinator needed a different document altogether, but didn't realize that's what she needed. My loan coordinator was finally able to get what she needed after getting in direct touch with and calling all of the relevant parties so they could clarify to her what she needed.Nevertheless, I appreciate the commitment and perseverance my loan coordinator displayed by going above and beyond to stay late to and go in early to ensure that I closed on time. I really appreciate Andy's transparency, professionalism, and helpfulness when breaking down the loan disclosures and being open to negotiating. I would definitely recommend Andy and his team to any veteran looking to purchase a home!
We I entered the VA loan process I was very skeptical because I have hear horror stories about the process. Thank you
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Veterans United got me a good rate in this market, better than a 800+ credit score retiree with cash deposit that worked for a mortage company!
Nick ,Liz, and Bettina were the best. I am not computer savvy in any way they made things as easy as they could for me for that I would like to thank all of them very much
I am glad My bank Vystar denied assisting me, mainly because I didn’t have 9000.00 in the bank???Their lost! I googled VA loans and VU was first to come up. Added my info on site and Nate contacted me within minutes .
Nate and the entire team were so professional and pleasurable to work with in the purchase of my new home. Any questions or concerns where answered By Nate within minutes typically. Same day for sure. Nate even helped on a Sunday, answering my questions while I hear his kids in the background..taking the time for me even on his day off. The other VU team members, Josh, Jennifer, Robert, and all others guided me through entire process effortlessly, making home buying so much easier.
I also want to thank Megan Behlmann, my loan coordinator, for helping make my home-buying experience low-stress and painless. Jeff put together a hell of a team for me, and I thank you all and Veteran's United for your dedication and hard work to not only get this done but done well and quickly!
