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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,298 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,298 unfiltered reviews

Starting on Page 2313 of 14,844. Return to Page 1

5 out of 5 Stars
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
headshot image of Kristin Riney

Loan Officer: Kristin Riney

NMLS# 1402291

5 out of 5 Stars

All in all that have a great team to get to your final goal. Closing on your home! A big B Z to you all. Thank you.

headshot image of Kristin Riney

Loan Officer: Kristin Riney

NMLS# 1402291

5 out of 5 Stars

You guys are the best!!!

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

Couldn’t have got this done without Rob and his team. They worked around my busy schedule and made buying and then refinancing our home extremely fast and painless. Thank you

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars

What can I say about someone (Bradley Strubel) whose helped me achieve my dream with my son and give me the freedom I've been looking for and the peace of mind knowing im leaving my kids with a beautiful property that will be my legacy to my boys. It's also been my dream to own a ranch style home and now that I'm more up there in age I am just so thankful that we got the deal done, they never gave up on us nobody have bad it looked, so don't give up, if I can get my dream home so can you! And we did it without any real-estate agents. Saved a ton of money that way!

headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

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5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars

I primarily worked with Kim Ahrens and Mallory Fuller. Talk about a dynamic duo! It took around a year for me to get into the process of buying a house. During this entire year, Kim would follow up every few weeks to check in and guide me through the steps to stay home ready. Once the home buying process began, Kim would answer any question at any time. Yes, even on the weekends. After the initial phase, Mallory Fuller was my new point of contact to guide me through the loan process. To my benefit, she was just as great as Kim. Every time I had an update in regards to the loan, an email was sent followed by a phone call. I definitely had a few questions and felt confident in being able to call Mallory at any time. It is safe to say that their customer service is some of the best I have ever had the privilege of working with and I would be more than happy to have them on my team anytime, anywhere! Thank you both again!

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

4.5 out of 5 Stars
headshot image of Brandon Dye

Loan Officer: Brandon Dye

NMLS# 1632185

5 out of 5 Stars

Amazing team, made the process easy and painless.

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars

Overall I was very happy and grateful for this fantastic opportunity to work with VA and people who have nothing but your wellbeing in mind.
Thank you!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

I needed to buy a home in a very short time frame and I was pretty nervous about my first home purchase but the whole team made this a very smooth and stress free experience. I will definitely recommend them to anyone purchasing a home!

headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

4.5 out of 5 Stars
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

1.5 out of 5 Stars

Your logistics are horrible. Both the buyer and myself felt very out of the loop. On signing day, the seller said he was past waiting and almost called the deal off. Another day and no go!

Response from Veterans United

Thank you for this feedback. A member of our Client Advocate Team is availble to discuss our borrower's experience in further detail. We understand how the home buying process can get stressful, especially when unexpected delays occur. While we cannot change the experience you or they had, we want to ensure that no other Veterans have this same experience in the future. Discussing this and learning how we might look to improve is part of our commitment to provide outstanding customer service.

5 out of 5 Stars

My team was fantastic. Everyone was so helpful, supportive, and encouraging. This wasn’t the first home we’ve purchased, but it was the very best experience. I would recommend them to anyone buying a home.

headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars

Veterans united is lucky to have Aaron Hayes working with them because he could be a fixer in Hollywood.The guy is personable and will work through anything , while being the kind of honest you need while going through the process.

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars

Keep up the good work..

headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

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