Keep up the good work
Andy Moe, and Erin West were extremely helpful and reliable. They always did everything in a timely manner and it led to us closing in 21 days time. I would recommend Andy to anyone!
Everything went smooth and hassle free, the VU team was fantastic and showed that they really cared, we appreciate all they did to get us our new home
Tyler was exceptional. I live in California and in spite of the time difference and day of the week, he made himself available to answer all my questions. I've already recommended him to some family members and will continue to do so for whomever reaches out to me for a reference.
All I can say is throughout the entire process it takes good agents on both side s selling and buying to make veterans united process seamless, I had a great team, I would recommend them to all who are looking
Thank you guys so much!!! You guys really helped me out throughout the whole home buying experience.
These are the best people to work with. They made the whole process simple. They are very professional and people oriented. It was a pleasure to work with the whole team.
Veterans United was all about (me) the veteran from beginning to end. Katie my loan officer was so pleasant and on point that I'm sure every veteran she and my Realtors Audra and Eugene Plummer will come in contact with, will feel the same experience. Thank you to my whole Team!
I am so glad that I contacted Veterans United home loans!
Veterans u item was absolutely fantastic! Another Va company gave us the run around for months but VU saved the day!! Incredible people and service. I can not say enough about Kendall and his team. Kendall stuck by us and was a trooper. Thank you Kendall!! Ryan was fantastic as well. Great people. Thank you so much
BRAVO! Mr. Finklang
A good loan officer possesses a blend of technical expertise, interpersonal skills, and a customer-focused approach. Here are some key qualities:
1. Strong Financial Knowledge: They understand various loan products, financial regulations, and mortgage processes, enabling them to guide clients effectively.
2. Excellent Communication Skills: They simplify complex financial terms, actively listen to clients' needs, and maintain clear, empathetic communication throughout the process.
3. Attention to Detail: Accuracy in reviewing applications and ensuring compliance with regulations is crucial.
4. Problem-Solving Abilities: They creatively address challenges, such as resolving issues with loan applications or helping clients overcome financial hurdles2.
5. Customer Service Excellence: Building trust and maintaining responsiveness to client concerns fosters satisfaction and loyalty.
6. Adaptability and Continuous Learning: Staying updated on market trends, interest rates, and new regulations ensures they remain effective in a dynamic industry.
7. Integrity and Trustworthiness: Being honest and transparent helps establish long-term relationships with clients.
8. Networking Skills: Building connections with real estate agents, attorneys, and other professionals can lead to valuable referrals
Great job thank you!!!!
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Very thorough on what is expected, very up front and easy to understand. The agents were very friendly and kind. Thank you for all your help. I am enjoying my new home immensely!
Refinanced with Greg’s team after closing with them a year ago. Service was great with a quick turn around. Another happy repeat customer!
I recently had the incredible pleasure of working with Dan and Lisa, my loan coordinators at Veterans United, and I cannot say enough positive things about the experience. From the very first conversation to the final signing, they made what could have been a stressful and overwhelming process feel smooth, organized, and genuinely exciting.Dan was the first to reach out, and right from the start, he set the tone with his warm professionalism, deep knowledge, and genuine care for my needs. He took the time to explain every step of the process, answering all of my questions with incredible patience and clarity. No matter how small the detail, he made sure I fully understood my options and felt comfortable moving forward. Dan’s responsiveness was outstanding — whether by phone, email, or text, he was always quick to reply and kept me updated every step of the way. His dedication gave me complete confidence that I was in great hands.Lisa was equally phenomenal. She brought an incredible level of organization and efficiency to the table, ensuring that every document, deadline, and requirement was handled seamlessly. She has a true gift for making a complicated process feel simple and stress-free. Lisa anticipated needs before they even arose, providing checklists, reminders, and encouragement that made it easy to stay on track. Every interaction with her felt like a step closer to my dream home, and her positive, upbeat attitude was contagious.Together, Dan and Lisa worked as a perfectly coordinated team. They both demonstrated an unmatched level of commitment not only to getting the job done, but to ensuring that I felt valued, respected, and cared for throughout the entire journey. It was very clear that they weren’t just processing a loan — they were helping me achieve a major life milestone, and they treated it with the importance it deserved.Thanks to Dan and Lisa, the process of buying my home through Veterans United was an absolutely outstanding experience. I truly felt like I had a dream team supporting me every step of the way. I will absolutely be recommending Veterans United — and specifically Dan and Lisa — to any friends, family, or fellow veterans looking to purchase a home.Thank you, Dan and Lisa, for making this journey unforgettable and for going above and beyond at every opportunity. You are true professionals and incredible people, and I’m deeply grateful for everything you’ve done for us!
As first time home buyers, there was so much we didn’t know. Lance, Katelynn, and the whole team were WONDERFUL and walked us through the entire process, making sure we felt comfortable and had all of our questions answered. Thank you all!
