Very informative, very helpful, honest and caring. Thorough and prompt with all and any step we were at.
My experience with Veterans United was the best experience from start to finish. All my questions and concerns were answered quickly, phone calls returned promptly and the To Do list were given to me with plenty of time for completion. They kept me at ease during the whole process. They truly are the best to have during the home buying process.
Need to have people focus more on your videos
The team I had was amazing, Cody, Corey, Matt, Skylar thank you all for making the process so easy!!! The communication was phenomenal! Very professional team and veterans united should be proud of them!
Exceptional service and understanding from start to finish. Walked us through the whole process. App and website are super easy to use, and keeps you updated as you go along. We would recommend again and again! Thank you Veterans United for helping us with our new home!
The process was very smooth and everyone was very helpful and professional!
The entire proceeds from start to finish was very straightforward and every staff me ever we interacted with had the highest level of professionalism from the Lighthouse team up through closing!
Great company!
Quality service!
I would recommend to any veteran!
Veterans United made the home loan process so simple with their online portal, beginning with the initial application to closing the home loan. Everything is managed via the online portal. We had a positive experience with every team member assigned to our loan process. So thankful we decided to choose Veterans United for our home loan process.
Bc of the loan officer I will not recommend Veterans United
Response from Veterans United
Cesar,
Thank you for letting us serve you and for this feedback. This isn't at all how we want you to feel after closing. I'm so sorry for the poor communication you experienced with your loan team. I caught up with Josh on our Client Advocate team and hope he was able to help address all your questions and concerns. Your feedback gives us valuable insight that helps us find new ways to improve where we fall short. If there's anything else at all, please don't hesitate to reach back out to us directly.
Sincerely,
Kendra, Client Relations
It was a Pleasure working with Veterans United. They Were Extremely Patient With Us and Kind. We will make sure that We Recommend Veterans United to Others. Thank you Very Much.
We have bought homes using the traditional method, could not imagine buying a home without Veteran's United ever again.. All aspects of the process was handled by a specialist. Always informed on your loan status.
Great experience, smooth transaction. We highly recommend especially for first time buyers like us.
