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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

436,185

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 436,185 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Kortney Mundahl

Loan Officer: Kortney Mundahl

NMLS# 2015457

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Spencer Garcia

Loan Officer: Spencer Garcia

NMLS# 2407127

3.5 out of 5 Stars
Would Recommend
headshot image of Justin Burri

Loan Officer: Justin Burri

NMLS# 1828297

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

4.5 out of 5 Stars
Would Recommend

Marty & his team made the loan process for buying our new home a smooth process that was easy to understand. It can be an overwhelming process so having someone who can quickly respond to questions is invaluable. Being able to do everything over our mobile device was extremely convenient. A lot of times not doing things face-to-face takes away from the ‘old-fashioned’ feel of doing business with other locals. However, we did not feel this way working with VU due to the personable team who was always available to answer any questions we had! In a world where customer service is extremely lacking, this team was top notch in that category.

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Justin Burri

Loan Officer: Justin Burri

NMLS# 1828297

5 out of 5 Stars
Would Recommend

Made or home buying experience amazing. From start to finish Justin, Derek and the team were awesome!

headshot image of Justin Owens

Loan Officer: Justin Owens

NMLS# 1706557

5 out of 5 Stars
Would Recommend

I can’t say enough good things about my experience with Veterans United. There were times that I felt like a caveman trying to read Shakespeare and they were always very patient and made sure I fully understood before moving forward. I would recommend them any time. Ask for Travis Ward and his team!

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars
Would Recommend

Veterans United Jacksonville James and Alisca were amazing. Helpful. Friendly, answered/ returned phone calls quick. Answered every question I had. 10/10 would recommend to someone else

headshot image of James Browning III

Branch Manager: James Browning III

NMLS# 1884028

5 out of 5 Stars
Would Recommend

Great leadership, Great team, Happy customer. That says it all!!

headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

4.5 out of 5 Stars
Would Recommend
headshot image of CJ Bommarito

Loan Officer: CJ Bommarito

NMLS# 1995169

5 out of 5 Stars
Would Recommend
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

From the beginning, I felt I was in good hands with the team at VU.

headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars
Would Recommend
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend

Awesome team leader in Anna and her support team was great!

headshot image of Hannah Wansing

Loan Officer: Hannah Wansing

NMLS# 1145297

5 out of 5 Stars
Would Recommend
headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
Would Recommend
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

The Veterans United team I worked with were exceptional. Cody Smith and his entire team were proactive, flexible and professional during the entire process. It truly felt like I was the priority, with a team that worked for their client. They made it extremely easy for me to purchase a new home with a loan that beat out all competitors I inquired with. We closed without any issues or hiccups despite a request to close early on an already short timeline.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

2.5 out of 5 Stars
Would Recommend

Honestly, the underwriting process was brutal. Maybe that has more to do with the cost of the home and the current market than Veteran's United per-se but the support staff that I worked with directly were amazing and held the whole process together.

headshot image of Kennedy Kugle

Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars
Would Recommend

Once again, the whole team was a huge help! Kristy and Ashley, like Rob, we’re on top of their game and answered questions we had about the house buying and loan. Jonathan was also making sure I was calling the right folks for benefits and utility changes. If I have another home in the future I hope they are my team. In the mean time we’ll happily enjoy this one, thanks to their hard work and efforts to get Aiza and I the best rates.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

I approached Veterans United with absolutely no expectation. My finances were a mess. The services provided from the very first phone call were A1. They really were with me every step of the way. After taking the time to work on my finances, they called me with the news that I was ready to move on to the next phase. I went from pre-approval to closing in less than 2 months. I’m so grateful for the team and their guidance from start to finish. I will be forever grateful. I am looking forward to being a lifelong member of the Veterans United family.

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend
headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend

Great experience all around. Would definitely recommend!

headshot image of Travis Pfaff

Loan Officer: Travis Pfaff

NMLS# 2243656

More Reviews

See all 436,185 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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