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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
444,733 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 444,733 unfiltered reviews

Starting on Page 2619 of 14,825. Return to Page 1

5 out of 5 Stars

From start to finish, everything went as smooth as I could have asked for. I highly recommend VU to any veteran looking for a new home loan or refinance.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

4.5 out of 5 Stars
headshot image of Shannon Workman

Branch Manager: Shannon Workman

NMLS# 213668

4 out of 5 Stars

Having three people or more working on the loan is confusing at times. If a customer has one point of contact to work with throughout the process it would make things simpler for the customer.

headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars

My VU team was great! It was humbling to work with such a dedicated group and they were all so friendly and most helpful throughout the entire process. Many thanks to each of you for assisting me. I love my new townhome!!!

headshot image of Philicia Pringle

Branch Manager: Philicia Pringle

NMLS# 1723160

5 out of 5 Stars
headshot image of Craig Patenaude

Loan Officer: Craig Patenaude

NMLS# 1698029

4.5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

4.5 out of 5 Stars

Very informative, helped us understand our loan, very friendly and helpful! We were recommended to Kevin Warren by our realtor and would recommend him and his team to anyone interested!

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars

I love the hybrid close, it was nice to see so much of the paperwork in advanced and to not have a tree’s worth of paper to sign in person.

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

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4.5 out of 5 Stars
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars

Look no further, Veterans United is THE Best!
Their top notch professionals will treat you like family. I was very nervous about being a first time homebuyer. From the first moment Bailey contacted me, she helped me feel at ease, explained things so well, and assured me she’d be with me every step of the way. Her team was so responsive and they worked in unison throughout the entire process. I am so appreciative of Bailey, Monica, & Josh! I’m so happy to say I’m a proud veteran homeowner! Thank you, Veterans United!!

headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars

I have to give a massive shoutout to Nick and Ellen. Just fantastic to say the least. Honestly some of the greatest and best people we have worked with! Thank you!

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars

Start here everyone who reads this just skip the problems of other lenders!

headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars

Adrienne Fleming & Nolan Huot are truly exceptional people to work with. Buying a home can be a painstaking experience & these two God given people made everything smooth as silk. Thanks so much Veterans United for placing these two great people in our lives & making our experience a memorable one.

headshot image of Nolan Huot

Loan Officer: Nolan Huot

NMLS# 1944197

4 out of 5 Stars
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

4.5 out of 5 Stars
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars

Very easy; great communication and responsive.

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

I will just repeat because the team was that awesome! Carrie, Nina and Jesse were all outstanding to work with. They made my entire loan process move smoothly and always kept me informed of the loan status and next steps along with providing details answers to all my questions. Highly recommend!!

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

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Experience first-hand why 353,162 homeowners give us a perfect score!

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5 out of 5 Stars

Working with VU was easy. Our lending team answered questions quickly and helped us navigate all the intricacies of using a VA loan. They realtor we were paired with was friendly, very knowledgeable and accessible. We landed our "grown-up" house in a great neighborhood for our toddler.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

Our team at Veterans United Home Loans went above and beyond to ensure we had the smoothest experience buying our home. They were available, attentive, personal and knowledgeable throughout the whole process. I highly recommend Chas and Aaron and will definitely use them again in the future.

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
headshot image of Jacob Knipp

Loan Officer: Jacob Knipp

NMLS# 1427980

5 out of 5 Stars

The entire buying process from start to finish was absolutely fantastic. Thank you to Veterans United and to all the great work you all do. I couldn't have asked for a better first-time home buying experience.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

Veterans United was excellent at walking me the through the home buying process. I recommend Veterans United to any Veteran. As I went through the process, they have you review "to do lists" on their website and sign documents online with an e-signature. By the time I needed to go the my final closing, it only took 15 minutes to sign a small amount of documents.

headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars

I am sad that the rating system for these surveys only goes to 10 because my entire crew from the loan team to the realtor deserve far higher numbers than that. Working with VU to find a home and secure my loan was about as painless as I could have possibly asked for barring outside complications. I can't say enough good things about anybody and everybody I dealt with from this team.

headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

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