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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

421,537

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 421,537 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
Would Recommend

Veterans United made the home buying process enjoyable and seamless.

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend
headshot image of Emmy Fry

Loan Officer: Emmy Fry

NMLS# 2341610

5 out of 5 Stars
Would Recommend

The buying experience was very easy they handle most of the hard stuff I would recommend them especially if it’s your first time buying a home like me. I will definitely be using them for all my major purchases.

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend
headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
Would Recommend
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
Would Recommend
headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
Would Recommend

Just an easy experience. First time homeowners here and I will use no one else because of the professionalism that was shown and the results that were delivered.

headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
Would Recommend

I had heard mixed reviews concerning VU when I first started the process from realtors that we talked with along the way. I will tell anyone who asks today to specifically ask for Alberto and his team because it was such a smooth experience from start to finish. Along the way, I had some simple questions and some that required some additional conversation. Alberto and his team were right there to help me with all of it. If you see this Alberto, thank you again for all the help you provided my family and me during this process.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

I would absolutely recommend VU to all friends and family. One of the easiest experiences I’ve had and the team made it enjoyable to go through the process. Thank you all!

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

All I know is that Veteran United is where unity is.

headshot image of Robyn Powers

Loan Officer: Robyn Powers

NMLS# 2150709

5 out of 5 Stars
Would Recommend

Thank you for making my dream a reality.

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

The to list was a little grueling but overall outstanding service

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend

Great experience. Very helpful and always had time to answer any questions I had.

headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
Would Recommend
headshot image of Angela Hake

Loan Officer: Angela Hake

NMLS# 1653266

5 out of 5 Stars
Would Recommend

Me and my wife and kids want thank the whole team for a job well done

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

4.5 out of 5 Stars
Would Recommend
headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

4 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

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5 out of 5 Stars
Would Recommend
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

We could not thank them all enough for helping us purchase our new empty nest house. We apricate each and every one of them. They all truly love their jobs and the families they help. Thank you all again so much. God bless each and every one of our entire team.

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
Would Recommend

Awesome job everything was done quick fast and in a hurry !

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend
headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

3 out of 5 Stars

I also feel that too many staff members are trying to work from home instead of being in the office for the customer and that was part of the communication breakdown and confusion during the loan process. I have other friends whom are veterans that have stated they have had the same problems with the Virginia Beach office and would not be using them again. The staff were very friendly at all times with us but the communication process was the biggest problem !!

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend

Wonderful Experience!

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

4.5 out of 5 Stars
Would Recommend
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

More Reviews

See all 421,537 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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