My loan officer Brian and his crew were all attentive to my needs, coordinated and very helpful guiding me through a difficult and confusing process.
Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....
On point, professional, experienced and helpful.
Veterans United done a fantastic job on assisting me with my new home. Jayden and her crew kept me abreast on the loan process, documentation that was needed, and treated me with kindness and respect. I was rest assured that no other company could give me the attention I deserved. From start to finish there were no second guessing and virtually stress free. I would highly recommend Veterans United because they are for veterans by veterans. I will recommend every veteran I see to call Veterans United. Thank you for this amazing experience and all that you do!
Great to work with always follows up. I appreciate all the help and questions and working with me when I was learning and in school.
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Great team, great service! Made the process as easy as it could be.
Mason and his team made it a very enjoyable experience
This company was a pleasure to work with and it was done very quickly!! For all the stuff going on especially the Covid-19 stuff. The process was very smooth.
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Maggie was great! As soon as I applied, she called me, made sure I had an understanding and my intent on getting a home lone.
Sarah was amazing. She was referred by my realtor and I am so grateful she was. She was consistent and communicative. She was able to explain things and make sure I was good during the whole process.
Jake, Amber , Kat , Joshua and the whole team were knowledgeable, courteous, friendly and committed to making sure our home buying experience was smooth and went off without any problems. They made themselves available for any questions we had and answered all our questions promptly. They are all to be commended on a doing a great job and are all a definite asset to the Veterans United team.
Easy process. Great experience. Kelly was very professional and knowledgeable. She was responsive when needed and made the process easy. I appreciate her attention and detail. I highly recommend her to anyone when looking to purchase a home.
Company is very good for crossing "t's" doting "i's" and will work with you the "Buyer"
Casey and Matthew helped me so much to get my first home. They were very thorough and helpful through the whole process. Thanks so much for helping make my dream come true!
