I had an amazing experience with Veterans United. Arron T. and his entire team were professional, responsive, and transparent throughout the entire process. They took the time to review and explain every complicated legal document, making sure I understood exactly what I was signing.Arron and his team went far above and beyond what was required to make the process as smooth and stress-free as possible. Their communication, attention to detail, and dedication to their clients were exceptional. I highly recommend Veterans United to anyone looking for a knowledgeable, trustworthy, and hardworking mortgage team!
Very professional, knowledge, and answered all questions during the process.
This process went extremely well. I was able to purchase my home in less than 60 days. My entire team was transparent, patient, and supportive throughout the process. They kept me informed every step of the way and made what could have been a stressful experience feel smooth and manageable. I truly appreciate all of their hard work and would highly recommend them to anyone looking to buy a home.
Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....
My entire team was eager to help. Very good experience.
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Exceptional service! Closed very timely! Overall customer service was a 10 out of 10!!!
At Veterans United, I am overall pleased with the outstanding services that Matthew Reehl and his Team provided me with. I am super grateful to have landed in the hands of a team and company that I can trust with my financial decisions. From the pursuit of purchasing my very first home to even later utilizing my Home equity everything was made seamless. In my personal experience they went above and beyond expectation and acted with outstanding professionalism. I would definitly recommend Veterans United without a single doubt. Thank you for everything.
This company was a pleasure to work with and it was done very quickly!! For all the stuff going on especially the Covid-19 stuff. The process was very smooth.
Every person that was a part of the process for obtaining our loan was out of the world, awesome! The attention to detail, quick communication, informational replies, answered all my questions in ways that made sense, and we were clear to close in no time! I can’t recommend this team enough!!
They were very thorough through the process. Always giving updates. Super super helpful with any type of questions I may of had. I absolutely enjoyed working with Corey and his team!
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Always room for improvement, like ensuring clear communication of exactly what is needed and what is it for.Other than that ensuring the pay-off method of understanding and why patience is important.
Easy process. Great experience. Kelly was very professional and knowledgeable. She was responsive when needed and made the process easy. I appreciate her attention and detail. I highly recommend her to anyone when looking to purchase a home.
Great communication and a feeling of care.
