These guys have been such an amazing support team. As a first time home buyer, they walked me through step by step and always were available to answer questions and assist me!
Friendly, great personalities to work with. They were forgiving and patient with my forgetfulness. Kept in contact with me through the entire process. The app was easy to work with, to get things accomplished.
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The team did an excellent job keeping everything on track and moving forward as fast as possible
They were great to work with. Getting a return call on questions is something they need to work on.
Mr Aaron McMahon was our agent and he made this process easy and smooth! Whenever he needed something, he was always patient and understanding! We greatly appreciate him!!
Everything went the way they said it would. Very Knowledgeable and
Helpful. I would recommend them again and again.
This company was referred to me and it definitely was an awesome experience from the beginning to the end. Never have I experience so many caring and concern individuals who was so extremely professional. It was almost overwhelming but in a good way.
Worse experience of my life other than the death of a loved one.
Response from Veterans United
Hey Margaret,
I’m so sorry to hear that your experience with us felt that painful. I can’t imagine how difficult that must have been, and I truly wish things had gone differently for you. No one should ever feel that kind of stress or disappointment during such an important moment in their life.
We take feedback like this very seriously and want to understand exactly what happened so we can learn from it and make things right where possible. My Client Advocate team would really appreciate the chance to connect with you and listen to your story in more detail. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.
We’re available Monday through Friday from 9 a.m. to 5 p.m. Central Time and will follow up the next business day if you reach out after hours.
Quick and easy process
Buying your first home is stressful. From the minute I called Veterans United home loans they made me feel at ease. Their team goes above and beyond to help you not only finace your home, but they help find the best real estate agent to help you find the home of your dreams. Their whole team took the time to explain everything regarding my VA loan to me. To all my fellow Veterans who are in the process of buying a home, or refinancing a home I highly suggest you call Veterans United home loans. I had a great experience with them and you will too.
What can I say
The ENTIRE staff has made me comfortable and aware of everything that happened during the loan process of my new home
With the deepest appreciation I say “THANK YOU” Paul,Derick,Michelle and the entire staff
This world needs more caring people like these folks!!!!!
Gar
Veterans United is full of perfect people that help you out with your mortgage. Highly recommended saving me money every day and they keep looking out after you after you close.
