As first-time home buyers, we couldn’t have asked for a better team to guide us through the process. Our loan officer, real estate agent, concierge, and assistant agent were all exceptional—consistently accessible, honest, informative, and incredibly patient throughout the entire experience.What stood out most was how seamless everything felt. From start to finish, the process was so smooth that we found ourselves wondering why we waited so long to purchase a home in the first place. Beyond just helping us close on the house, the team also supported us with setting up home security, utilities, and even offered great recommendations for in-home services, which made settling in that much easier.A special thank-you to our assistant agent Mrs Whitney and concierge Sarah, who kept us well-informed during the underwriting process and reached out with weekly check-ins to ensure we had no lingering questions or concerns. That consistent communication made a big difference in keeping us confident and at ease.We would absolutely recommend this team to anyone looking to buy a home. Their professionalism, care, and attention to detail made our experience not only manageable but truly enjoyable.
Steve Brockman makes things happen and when he encountered a problem, he and his team took care of it and helped all along the way to make our transaction less stressful!
My parents couldn’t never afford to own a house and here I am in my living room. My living room! Growing up in apartments and moving every few year and now I have a house. Stable house that I own. Words can’t describe how good this feel. The team have been awesome and even with the Covid crisis going on they didn’t miss a beat. I want to thank the team that pushed this through so we could close before it cost us more.
I would say this was the easiest and best group I've ever worked with. Matt and CheyAnn were amazing. Poor Kevin never got to get me to answer the phone, but overall, fantastic experience.
Beth has helped us with three houses over the years. We immediately called her when looking. Honest and responsive service from someone who knows your family means a lot.
Veterans United team was amazing, zero issues throughout the entire process. I would give you and your team a 100if that was possible. We are very grateful for your support and expertise with the purchase of our second home.
Everyone has been incredibly helpful and polite, and the whole experience went smoother than butter. I was skeptical about the company at first because they asked for some personal information in order to receive a quote, so I naturally gave some bogus answers just to fill in the required slots. Our loan officer called us, and between him and his team, our minds were put at ease. We went from living on a pretend street called "Nunya Business" to closing on our first home. When my husband's orders were put on hold due to SARS-CoV-2, the company was with us every step of the way to make sure we were doing okay. They knew between the limbo with PCS orders and me still working as a nurse, our family was under a bit of stress (as are most others around the world). They sent our family board games to keep us entertained and connected while we were at home as the world went crazy around us. The entire experience has been great, and the team was with us every single step of the way. Veteran's United even supported our decision to get quotes from other lenders as well. After feeling like "just a number" with NFCU, we stuck with Veteran's United because it felt like we were being taken care of like family. If you're on the fence, don't be. Veteran's United is amazing, and we don't regret our decision even for a second!
Folks at VeteransUnited are first class.
It is an awesome company to work with. Matt Turner is a rock star.
The entire team at Veterans United was outstanding to work with. They paid attention to my needs and provided a seamless experience from start to closing. I 100% recommend Veterans United to anyone!
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Our Veterans United team were the most helpful group of individuals throughout the long and confusing home buying process. Their communication was top notch and they did not hesitate to answer every question we had. I highly recommend Veterans United for any of your home buying needs!
Very helpful and easy to get ahold of. Nick is awesome.
The team was absolutely great. They made the whole process so smooth from the start, especially for a first time home buyer. I would absolutely recommend them to anyone who is looking to purchase a home.
Words cannot describe my gratitude and appreciation for my loan coordinator (Matt Schaufert) who went above and beyond to ensure my loan was approved at the deadline. Because of Matt's diligence I was able to close as planned and I received a free refrigerator as a result of his last hour hardwork! Sincerely and respectfully Matt thank you for your near perfect customer service, as well as your excellent work ethic!
