Veterans united worked tirelessly and was very instrumental in achieving our goal of owning a home. Emmett, tiffani, and juli (real estate agent) made the stressful experience of purchasing a home a less stressful experience with their hard work, determination and great communication. I would recommend veteran's united to any veteran looking to buy a home.
I’d also like to express my gratitude for Julie. It seemed as soon as she got an update, she let me know immediately and worked diligently so that I was even able to close early.
It was so stressful. Being active duty, the complete lack of understanding on behalf of VU was appalling and incredibly frustrating. We will not refer VU. We have spoken to others who had similar experiences. 'Veterans United' is a misnomer.
Response from Veterans United
Dillon,
I'm sorry to see this and appreciate your writing. We’d like to learn more if you’re willing. Our Client Advocate team is in your corner. We’re here to listen and help make this better however we can. You can reach out anytime.
Sincerely,
Kendra, Client Relations
Veterans United made it possible for me to have my own home. As a disabled veteran with two big dogs no renters would allow I’ve been so close to homelessness, moving from place to place for years now but thanks to the VU team I won’t be getting kicked out anymore. I’m so thankful and the team was very diligent about all the tasks that needed to be completed. The website is also very handy for tracking the entire process which was great for me to see what needed to be done next on my part or for me to see what VU was doing after I had submitted documents, signatures, etc. I highly recommend VU to everyone eligible!
Don't forget about Derick! That dude was amazing and helped me out DAILY! Thank you man you get a 10 in my book!!
Everything went fine the VA funding fee is steep though
The only thing that shocked me was that we were approved for a certain amount and then learned the closing costs and loan origination fees were almost $20,000. Which made a big difference in our loan cost, which leads to a higher payment. No ones fault - just the times we are in!
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It was a pleasure to work with Brandon as well. The entire staff was helpful from beginning to end. I would highly recommend to any veteran searching for a home loan.
Mallory our Loan coordinator was my go-to for a large portion of this loan process and can I tell you she was on it!! Every single time.
Every time I called or sent a text she responded swiftly and with language I could understand, being my first time buying a home.
Mallory for CFO!!!
She made this process so simple and eased my stress with kindness, and understanding, coupled with a tone of being a friend 🙏🏾 during our chats about everyday things. I salute you, Mallory!!
This was an amazing team of people that genuinely care about helping someone. They never failed to do all that was needed and helped me through the process. Well studied and informed about all topics during the entire process. I am proud to say that if it wasn't for this team I would still be struggling to buy a home. Thank you all from the bottom of my heart!
The entire staff did a fantastic job.
