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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,232 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,232 unfiltered reviews

Starting on Page 2823 of 14,875. Return to Page 1

3.5 out of 5 Stars

Being a first time home buyer
There was no real communication
No one at the loan office really kept me in the loop everything was needed yesterday but I always felt hurry-up we need this
Even at work the todos grew and had to stop work and do for them
But in the long run I have my house
Nothing was joyous
I should have been excited
But ended up feeling sad hateful
Once closing was done
I had asked Madison to take the keys
And my brother who lives in the area could meet her and get the keys
The sellers realtor refused to release the keys
Until I went off and was going to magistrates
For not complying to turn over the keys to my representive after all was signed sealed
But now I can relax not calls not text no to do
Almost anyway

headshot image of Brandon Erwin

Loan Officer: Brandon Erwin

NMLS# 2070329

5 out of 5 Stars

Veterans United is one of those financial institutions that as a buyer knows they are in your corner from beginning to end. We really appreciate the personal commitment to us throughout the the process. I will recommend Veterans United to anyone and everyone.

headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars

I would love to give a broader voice to my success. I have 17,000+ followers on LinkedIn. I plan to post a nice picture of our gift and talk about customer service. Love to do a joint collaboration. Let me know.

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars

Rating: ⭐️⭐️⭐️⭐️⭐️ (5/5)I recently had the pleasure of working with Veterans United to purchase my first home using the VA loan, and I cannot speak highly enough of the exceptional service they provided. From the moment I reached out to them, their team demonstrated a level of professionalism, expertise, and genuine care that truly set them apart in the real estate industry.As a first-time home buyer, I was initially overwhelmed by the process and the complexities of the VA loan. However, Veterans United Home Real Estate expertly guided me through every step, ensuring I had a clear understanding of what to expect and how to make informed decisions. Their knowledge of the VA loan process was outstanding, and they went above and beyond to explain all the intricacies in a way that was easy to comprehend.One of the standout features of their service was their commitment to finding the perfect home for me. They took the time to understand my preferences, needs, and budget constraints, making sure to present options that aligned with my criteria. Their attention to detail was impressive, and they made sure I had all the necessary information to make confident decisions.Throughout the entire home-buying journey, Veterans United maintained open and timely communication. They were always available to address any questions or concerns, and I never felt like I was in the dark about the progress of my purchase. Their responsiveness and accessibility gave me peace of mind during what can often be a stressful process.Additionally, the team's negotiation skills were commendable. They worked tirelessly to secure the best possible deal for me, advocating for my interests and ensuring I got the most value out of my investment. Thanks to their expertise, I felt confident that I was making a sound financial decision.Thank you, Veterans United, for making my dream of owning a home a reality!

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

4 out of 5 Stars
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars

The Veterans United team that I worked with pushed me through every set of the home buying process and made it quick and easy, which in todays market is hard to come by! They helped me find my dream home and I could not be more grateful. I will definitely be referring VU to friends and family and using them again should I ever need to in the future!

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

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5 out of 5 Stars
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars

I had the pleasure of working with Sam Brown as my loan officer for my first home purchase, and I must say, he exceeded all expectations. From the very beginning, Sam's knowledge and expertise in the field were evident. He guided me through every step of the loan process, ensuring I had a clear understanding of each stage.Sam's informative approach made me feel confident in my decisions, and he went above and beyond to answer all my questions, no matter how big or small. He patiently explained various loan options, helping me find the one that best suited my financial situation and goals.Beyond his technical proficiency, Sam's friendly demeanor and excellent communication skills made the entire experience smooth and stress-free. He was always prompt in his responses, which further demonstrated his dedication and commitment to his clients.In addition to being an outstanding loan officer, Sam displayed a genuine interest in my overall home buying journey. Overall, I can't speak highly enough of Sam Brown. His professionalism, knowledge, and genuine care for his clients make him a top-notch loan officer. If you're looking for someone who not only gets the job done efficiently but also goes the extra mile to ensure your comfort and understanding throughout the process, Sam is the person to work with. My first home purchase was a breeze, all thanks to Sam's exceptional guidance and support.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

4 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

The “dream team” was assembled and came through like you wouldn’t believe, unless you experience it personally. You definitely want Veterans United in your corner for every step of your home buying process. Thank you!

headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars

Best home buying experience I have ever had. Painless process

headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars
headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars

I can’t say enough about this experience. Top of the line customer service and consideration of the customer. Communication was incredible, and it was really helpful being connected with utilities/insurance/etc. Veteran’s United has a master recipe for the home Hyundai experience. I can’t thank you all enough.

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars

Thank you all.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

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Experience first-hand why 354,472 homeowners give us a perfect score!

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3 out of 5 Stars

The loan officer and loan coordinator were super helpful. As far as I can tell, any issues we had came from a lack of communication from the underwriter.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars

Veterans United has an amazing team of people. I had the joy of working with Ryan, Brie, and Justine. All were simply amazing at what they do. Also, VU has an app that works great and it's not to just substitute for people. The combination of great people and great up to date technology, I'd challenge you to find a better lender!

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
headshot image of Jack Burris

Loan Officer: Jack Burris

NMLS# 1933973

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
headshot image of Tyler Van Riessen

Loan Officer: Tyler Van Riessen

NMLS# 2101423

5 out of 5 Stars

Great experience. Would recommend.

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

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