Aaron, Heather and Candace were all absolutely amazing. This team is very responsive and easy to work with. My wife has been in the industry for about 10 years and she has the highest of praise for this team. They are extremely professional and we will definitely be contacting the for future purchases and highly recommend
Veterans United, from start to finish, did an amazing outstanding job, 20 days to close on my home. The entire team was so great to work with, they made sure I was updated on where and what I needed to do to help them get this house so fast. They did an outstanding job. I can't thank them enough.
Thank you everyone!
Overall as a first thing me home buyer the experience was great everyone went out of there way to help and make this as painless as possible, will be using Veterans United again.
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I would highly recommend my team. They were so patient with me and they basically held my hand through this process. I’m so thankful.
Josh and Bethany are superior performers in their craft! They will go above and beyond for you and your family. They are kind, courteous, and responsive. There isn’t another team in the world I’d rather work with!
Overall I couldn’t have asked for more. VU had made a difficult process simple.
Between the lack of communication, missing our car payment, missing details, causing us to use our savings to pay off a car, what appeared to be avoiding calls and texts during certain situations, the referral reators that made us miss offers because we seemed less important, the severe delay In closing, having our first payment barely 33 days after closing not even giving us a respectable 45 days (9/1 payment) , having to take off work many days after just returning from deployment. And over all the way we were treated, we would never recommend. This was a horrendous horrible process. We lost our house in a flood in 2017, and this was more traumatic.
Response from Veterans United
Anthony,
We agree on how important timely communication and attention to detail are when buying a home. I’m very sorry to learn your experience didn’t deliver on that. What we learn from you is shared in follow-up coaching opportunities with your team and our training managers. We welcome any other feedback you'd like to share. Josh and the entire Client Advocate team are just a call or email away if you need anything else.
Sincerely,
Kendra, Client Relations
I absolutely highly recommend the establishment and people that work with va united. These individuals went out of their way to help me find home. Despite my circumstances and being under extreme duress, each person was very kind and understanding, and patient. It's hard in today's time to find good people. I was about to throw in the towel with my faith in people. This team showed me that hope exists out there. Never give up. There is always good people that will help you get up, help you out of darkness. These truly are good people. I've no words to describe the praise that they are more than deserving
I’ve bought 8 homes in 21 years, this was by far the easiest process of them all. The app, the staff, the communication was superb from start to finish. Highly recommend VU and would use them again, no questions asked.
The overall home buying process with Veterans United was indeed great and exceeded my expectations. The online portal is extremely simple and self explanatory to use. Documents were easy to sign right away using e-sign as well as the process for uploading documents. We worked with an incredibly caring and great team.
Big shoutout to the Veterans United team. First class service for our Nation’s service men and women! The to do list and communication made the home buying process easy for a first time homebuyer.
I had to talk to too many different people, but once I got to Montgomery Hill he was very helpful & made sure I understood what steps to take.
